CCE-CE-009

Case ID: 0038
Case Name: Mark Thompson
Age: 42 years
Gender: Male
Indigenous Status: Non-Indigenous
Year: 2025
ICPC-2 Codes: L03 (Low back pain), L18 (Limited function/disability musculoskeletal), A99 (General check-up)


COMPETENCY OUTCOMES

Competency DomainCompetency Element
1. Communication and Consultation Skills1.1 Engages effectively with the patient to understand the impact of low back pain on daily life.
1.3 Provides clear and practical advice about pain management and work modifications.
2. Clinical Information Gathering and Interpretation2.1 Conducts a comprehensive history, assessing red and yellow flags.
2.3 Identifies mechanical low back pain and differentiates it from serious pathology.
3. Diagnosis, Decision-Making and Reasoning3.1 Determines whether imaging or specialist referral is required.
4. Clinical Management and Therapeutic Reasoning4.1 Develops a multimodal pain management plan, incorporating physiotherapy, exercise, and pharmacological options.
4.3 Discusses workplace modifications and return-to-work strategies.
5. Preventive and Population Health5.1 Educates the patient on injury prevention and back care strategies.
6. Professionalism6.2 Provides patient-centred care while addressing work-related concerns empathetically.
7. General Practice Systems and Regulatory Requirements7.1 Engages with WorkCover, medical certificates, and return-to-work planning.
9. Managing Uncertainty9.1 Recognises when further investigations (e.g., MRI, specialist referral) are required.
10. Identifying and Managing the Patient with Significant Illness10.1 Identifies and manages complications of chronic low back pain.

CASE FEATURES

  • Requires assessment of functional impact, reassurance, and a structured management plan.
  • 42-year-old tradesman with a 6-week history of low back pain.
  • Pain is affecting work duties and sleep, making him concerned about his ability to continue working.
  • Denies red flag symptoms but is frustrated with ongoing discomfort.
  • Has tried simple analgesia with limited success.

INSTRUCTIONS

You have 15 minutes to complete this case.

You should treat this consultation as if it is face-to-face.

You are not required to perform an examination.

A patient record summary is provided for your information.

Perform the following tasks:

  1. Take an appropriate history
  2. Explain the likely diagnosis
  3. Develop a structured management plan
  4. Address the patient’s concerns.

SCENARIO

Mark Thompson is a 42-year-old tradesman who presents with a 6-week history of low back pain that started after lifting heavy materials at work.

He is worried about his ability to continue working and wants to know how to recover quickly and prevent future injuries.


PATIENT RECORD SUMMARY

Patient Details

Name: Mark Thompson
Age: 42 years
Gender: Male
Indigenous Status: Non-Indigenous

Allergies and Adverse Reactions

  • Nil known

Medications

  • Paracetamol PRN
  • Ibuprofen PRN

Past History

  • No previous significant back injuries.
  • No chronic medical conditions.

Social History

  • Works as a carpenter, often lifting heavy materials.
  • Exercises occasionally but mostly through work activity.
  • Drinks socially, non-smoker.

Family History

  • No family history of osteoporosis.
  • No history of inflammatory arthritis.

ROLE PLAYER INSTRUCTIONS

Just like a consultation with a doctor, the candidate will ask you a series of questions.
The OPENING LINE is always to be said exactly as written. This is the only part of the script
which will be the same for all candidates. Where the candidate goes after the opening line is
up to them.

The remainder of the information is to be given based on the questions asked by the
candidate.

The information in the following script are core pieces of information. The core pieces of
information will not necessarily follow the order in the script but should be given when cued
by the candidate’s question.

GENERAL INFORMATION can be given relatively freely. After the opening line, most
candidates will ask an open question like “Can you tell me more about that?” You can provide
the GENERAL INFORMATION in response to that sort of question.

SPECIFIC INFORMATION should only be given when the candidate asks a relevant question.
Candidates don’t need to ask for all the information in the SPECIFIC INFORMATION section,
but all the relevant information is given there should they want to.

Each line or dot point in the SPECIFIC INFORMATION section is an appropriate chunk of
information which can be provided to the candidate when asked a relevant question.

Do not give extra information than asked.

Do not provide details which are not given in the information chunks (i.e.: do not elaborate
or ad-lib).

If the candidate asks a question that is not given in the script, the best way to respond is with
a generic response indicating there is no problem. For example:

Candidate: “How many hours do you sleep?”
Response: “I’m sleeping fine.” / “I don’t have any concerns about my sleep.”

The case may have specific QUESTIONS to ask the candidate. You can start asking the
QUESTIONS if the candidate asks about your ideas or concerns or questions.

Ask the other questions in a conversational way. You do not need to ask all the questions. The
aim should be to ask most of the questions but without interrupting the candidate.

The Patient Record Summary is also included. This is not part of the script but is included for
your general information.

If you need help in understanding any of the medical information in the script, ask the College
examiner who will be with you, and they can help to explain the terms or the conditions.


Opening Line

“Doctor, my back has been killing me for weeks, and I’m worried I won’t be able to keep working like this.”


General Information

  • You are Mark Thompson, a 42-year-old self employed carpenter with low back pain that has been bothering you for 6 weeks.
  • You injured your back lifting heavy materials and it hasn’t improved as much as you hoped.
  • You feel stiff in the morning but it loosens up after moving around.
  • You have tried paracetamol and ibuprofen, but they haven’t been enough.

Specific Information

(Only Reveal When Asked)

Pain and Functional Impact

  • Dull, aching pain in the lower back
  • The pain is mainly in the lower back, not shooting down the legs.
  • The pain has been present for the last 6 weeks
  • Morning stiffness lasting less than 30 minutes.
  • It is worse with bending, prolonged standing, or lifting heavy objects.
  • It gets better when you lie down or rest.
  • The pain varies from 3/10-8/10
  • You do not have any problems with numbness or weakness
  • You do not have any bowel/bladder dysfunction
  • You do not have unintentional weight loss, fever, night sweats
  • No red flag symptoms (no weight loss, fever, night pain, bladder/bowel issues).
  • Your mood is good and you enjoy your work
  • You can still work but are struggling with heavy lifting.

Current Management and Concerns

  • You are worried about your long-term ability to do physical work.
  • You don’t have income protection insurance.
  • You want to avoid strong painkillers.
  • You haven’t tried physiotherapy but are open to it if it helps you stay active.
  • You don’t want to be told to just “take it easy” because you need to work.

Questions You Might Ask

  1. “Is my back permanently damaged, or will it heal?”
  2. “Do I need a scan to check if anything is wrong?”
  3. “Can I keep working, or do I need time off?”
  4. “What can I do to stop this from happening again?”
  5. “Are there any exercises or treatments that actually work?”

Emotional and Behavioural Cues

  • Frustrated with ongoing pain and how it’s affecting work.
  • Worried about job security if he can’t perform heavy tasks.
  • More engaged if given a clear plan that keeps him active.
  • Resistant to unnecessary rest—wants practical solutions.

Final Thoughts & Decision-Making

  • If the doctor explains the self-limiting nature of mechanical back pain, you feel reassured.
  • If the doctor pushes for extended time off work, you become resistant.
  • If the doctor provides clear exercises and work modifications, you feel more in control.
  • If the doctor acknowledges your need to stay active, you are more willing to try physiotherapy and exercise therapy.

THE COMPETENT CANDIDATE

The competent candidate should be able to:


Task 1: Take an appropriate history, including occupational and functional impact, red flag symptoms, and previous treatments.

The competent candidate should:

  • Clarify the pain characteristics:
    • Onset (acute vs chronic), duration (6 weeks), and progression.
    • Location (lower back, no radiation to legs).
    • Nature (dull, aching, stiffness in the morning, worsens with lifting and prolonged standing).
  • Assess red flag symptoms (which are absent in this case):
    • Neurological symptoms (numbness, weakness, saddle anaesthesia).
    • Bowel/bladder dysfunction (cauda equina syndrome).
    • Unintentional weight loss, fever, night pain (infection, malignancy).
  • Evaluate occupational and functional impact:
    • Work limitations due to pain.
    • Concerns about future ability to work.
    • Psychosocial stressors and financial concerns.
  • Explore previous treatments and coping strategies:
    • Use of paracetamol/NSAIDs (limited relief).
    • Exercise/activity modification.
    • Physiotherapy or ergonomic adjustments at work.
  • Assess risk factors for persistent pain (yellow flags):
    • Fear-avoidance behaviour, catastrophising, low mood, work-related stress.

Task 2: Explain the likely diagnosis of mechanical low back pain and discuss indications for imaging.

The competent candidate should:

  • Explain mechanical low back pain in simple terms:
    • Pain arises from muscle strain, ligament stress, or facet joint dysfunction.
    • It is common in physical jobs and usually improves with movement and exercise.
  • Reassure that serious causes are unlikely due to absence of red flags.
  • Discuss when imaging is required:
    • Red flag symptoms (e.g., unexplained weight loss, neurological deficit, infection risk).
    • Pain persisting >6 weeks despite appropriate management.
    • History of trauma in older adults or osteoporosis (concern for fracture).
  • Explain why routine imaging is NOT recommended initially:
    • May not change management.
    • Findings like disc degeneration are common and may not correlate with symptoms.

Task 3: Develop a structured management plan, including pain relief, exercise, physiotherapy, and workplace modifications.

The competent candidate should:

  • Encourage activity and graded return to work:
    • Avoid prolonged bed rest—movement is beneficial.
    • Modify tasks (e.g., avoid heavy lifting, use ergonomic supports).
    • Gradual return to full duties with WorkCover support if needed.
  • Non-pharmacological strategies:
    • Physiotherapy referral for strengthening and mobility exercises.
    • Heat therapy, massage, stretching exercises.
    • Core strengthening and postural training.
  • Pharmacological options:
    • Paracetamol (first-line for mild pain).
    • NSAIDs (short-term use if no contraindications).
    • Avoid opioids and muscle relaxants unless absolutely necessary.
  • Follow-up plan:
    • Review in 2-4 weeks to assess progress and modify treatment.
    • Consider psychological support if significant stress or avoidance behaviour.
    • Refer to a multidisciplinary pain team if pain persists beyond 12 weeks.

Task 4: Address the patient’s concerns about returning to work and long-term back health.

The competent candidate should:

  • Acknowledge the patient’s frustration and job-related worries.
  • Reassure that most cases resolve within weeks to months with the right approach.
  • Explain that staying active is key—resting too much can worsen stiffness and prolong recovery.
  • Discuss injury prevention:
    • Proper lifting techniques and core strengthening.
    • Workplace ergonomic adjustments (e.g., height-adjustable benches).
    • Weight management and general fitness.
  • Offer strategies for a safe return to work:
    • Lighter duties initially.
    • Regular breaks and posture changes.
    • Gradual increase in physical workload over time.

SUMMARY OF A COMPETENT ANSWER

  • Takes a thorough pain history, screening for red and yellow flags.
  • Explains mechanical low back pain clearly, including indications for imaging.
  • Develops a multimodal treatment plan, prioritising activity, physiotherapy, and short-term pain relief.
  • Addresses work-related concerns and provides a return-to-work strategy.
  • Educates on long-term back health and injury prevention.

PITFALLS

  • Over-reliance on imaging when no red flags are present.
  • Failing to address occupational impact, which may lead to job dissatisfaction or avoidance behaviour.
  • Not reinforcing movement and activity, leading to prolonged recovery.
  • Prescribing opioids unnecessarily, increasing risk of dependency.
  • Failing to consider psychosocial factors contributing to chronicity.

REFERENCES


MARKING

Each competency area is assessed on a scale from 0 to 3.

☐ Competency NOT demonstrated
☐ Competency NOT CLEARLY demonstrated
☐ Competency SATISFACTORILY demonstrated
☐ Competency FULLY demonstrated

1. Communication and Consultation Skills

1.1 Engages effectively with the patient to understand the impact of low back pain on daily life.
1.3 Provides clear and practical advice about pain management and work modifications.

2. Clinical Information Gathering and Interpretation

2.1 Conducts a comprehensive history, assessing red and yellow flags.

3. Diagnosis, Decision-Making and Reasoning

3.1 Differentiates mechanical low back pain from serious pathology.

4. Clinical Management and Therapeutic Reasoning

4.1 Develops a multimodal management plan, incorporating physiotherapy, exercise, and pharmacological options.

5. Preventive and Population Health

5.1 Educates the patient on injury prevention and back care strategies.

6. Professionalism

6.2 Provides patient-centred care while addressing work-related concerns empathetically.

7. General Practice Systems and Regulatory Requirements

7.1 Engages with WorkCover, medical certificates, and return-to-work planning.

9. Managing Uncertainty

9.1 Recognises when further investigations (e.g., MRI, specialist referral) are required.

10. Identifying and Managing the Patient with Significant Illness

10.1 Identifies and manages complications of chronic low back pain.


Competency at Fellowship Level

☐ CLEARLY BELOW STANDARD
☐ BELOW EXPECTED STANDARD
☐ BORDERLINE
☐ AT EXPECTED STANDARD
☐ ABOVE STANDARD