Case ID: 0037
Case Name: Margaret Dawson
Age: 70 years
Gender: Female
Indigenous Status: Non-Indigenous
Year: 2025
ICPC-2 Codes: L90 (Osteoarthritis), L18 (Limited function/disability musculoskeletal), A99 (General check-up)
COMPETENCY OUTCOMES
Competency Domain | Competency Element |
---|---|
1. Communication and Consultation Skills | 1.1 Communicates clearly and empathetically about chronic pain and its impact. 1.3 Engages the patient in shared decision-making regarding pain management. |
2. Clinical Information Gathering and Interpretation | 2.1 Takes a thorough history of knee pain, functional limitations, and comorbidities. 2.3 Interprets findings to differentiate between osteoarthritis and other causes of knee pain. |
3. Diagnosis, Decision-Making and Reasoning | 3.1 Diagnoses osteoarthritis based on clinical features and identifies indications for imaging. |
4. Clinical Management and Therapeutic Reasoning | 4.1 Develops a multimodal management plan incorporating lifestyle changes, physiotherapy, and pharmacotherapy. 4.3 Explores non-surgical and surgical treatment options. |
5. Preventive and Population Health | 5.1 Provides education on joint protection and long-term management strategies. |
6. Professionalism | 6.2 Provides patient-centred care while considering the impact on quality of life. |
7. General Practice Systems and Regulatory Requirements | 7.1 Engages with Medicare-funded chronic disease management plans and referrals. |
9. Managing Uncertainty | 9.1 Recognises when further investigations or specialist referral is needed. |
10. Identifying and Managing the Patient with Significant Illness | 10.1 Identifies complications of osteoarthritis and indications for surgical referral. |
CASE FEATURES
- Discussion of non-surgical vs surgical treatment options.
- 70-year-old female presenting with chronic knee pain (gradual onset over years).
- Reports increasing stiffness and reduced mobility, affecting daily activities.
- Struggles with walking and finds stairs particularly difficult.
- Has tried over-the-counter pain relief with limited benefit.
- Requires assessment of severity, functional limitations, and management options.
INSTRUCTIONS
You have 15 minutes to complete this case.
You should treat this consultation as if it is face-to-face.
You are not required to perform an examination.
A patient record summary is provided for your information.
Perform the following tasks:
- Take an appropriate history
- Explain the likely diagnosis
- Discuss your management plan
- Address the patient’s concerns
SCENARIO
Margaret Dawson is a 70-year-old retired school teacher who presents with a gradual worsening of chronic knee pain over the past 5 years.
She is concerned about losing independence and wants to know what else can be done to help her mobility and pain.
Her BMI is 30.
PATIENT RECORD SUMMARY
Patient Details
Name: Margaret Dawson
Age: 70 years
Gender: Female
Indigenous Status: Non-Indigenous
Allergies and Adverse Reactions
- Nil known
Medications
- Paracetamol PRN
- Ibuprofen PRN
Past History
- Mild hypertension, well-controlled with lifestyle measures.
- Osteopenia (diagnosed 5 years ago).
Social History
- Retired schoolteacher, lives alone in a single-storey home.
- Walks for exercise, but recently reduced due to pain.
Family History
- Mother had severe osteoarthritis and required a knee replacement in her late 70s.
- No history of inflammatory arthritis.
ROLE PLAYER INSTRUCTIONS
Just like a consultation with a doctor, the candidate will ask you a series of questions.
The OPENING LINE is always to be said exactly as written. This is the only part of the script
which will be the same for all candidates. Where the candidate goes after the opening line is
up to them.
The remainder of the information is to be given based on the questions asked by the
candidate.
The information in the following script are core pieces of information. The core pieces of
information will not necessarily follow the order in the script but should be given when cued
by the candidate’s question.
GENERAL INFORMATION can be given relatively freely. After the opening line, most
candidates will ask an open question like “Can you tell me more about that?” You can provide
the GENERAL INFORMATION in response to that sort of question.
SPECIFIC INFORMATION should only be given when the candidate asks a relevant question.
Candidates don’t need to ask for all the information in the SPECIFIC INFORMATION section,
but all the relevant information is given there should they want to.
Each line or dot point in the SPECIFIC INFORMATION section is an appropriate chunk of
information which can be provided to the candidate when asked a relevant question.
Do not give extra information than asked.
Do not provide details which are not given in the information chunks (i.e.: do not elaborate
or ad-lib).
If the candidate asks a question that is not given in the script, the best way to respond is with
a generic response indicating there is no problem. For example:
Candidate: “How many hours do you sleep?”
Response: “I’m sleeping fine.” / “I don’t have any concerns about my sleep.”
The case may have specific QUESTIONS to ask the candidate. You can start asking the
QUESTIONS if the candidate asks about your ideas or concerns or questions.
Ask the other questions in a conversational way. You do not need to ask all the questions. The
aim should be to ask most of the questions but without interrupting the candidate.
The Patient Record Summary is also included. This is not part of the script but is included for
your general information.
If you need help in understanding any of the medical information in the script, ask the College
examiner who will be with you, and they can help to explain the terms or the conditions.
Opening Line
“Doctor, my knees have been getting worse, and I feel like I can’t move properly anymore.”
General Information
- You are Margaret Dawson, a 70-year-old retired school teacher.
- Your knee pain started about 5 years ago but has gradually worsened.
- You feel stiff in the mornings and struggle with stairs.
- You want to stay active but feel limited by pain and stiffness.
Specific Information
(Only Reveal When Asked)
Pain and Functional Impact
- Pain is dull, aching, mainly in the inner knee and front.
- Worse after prolonged sitting and at the end of the day.
- No pain at rest unless it’s been a very long day.
- No locking or giving way of the knee.
Current Management and Concerns
- Takes paracetamol and ibuprofen occasionally, but doesn’t find them very effective.
- Worried about becoming less mobile and losing independence.
- Hesitant about strong pain medications due to concerns about side effects.
- Not sure if she’s ready for surgery but wants to know her options.
Questions You Might Ask
- “Is this just old age, or is there something wrong with my knee?”
- “What else can I do to help with the pain and stiffness?”
- “Will I need a knee replacement soon?”
- “Are there any risks to taking painkillers long-term?”
- “Can physiotherapy really help, or is it too late for that?”
Emotional and Behavioural Cues
- Frustrated and concerned about worsening mobility.
- Anxious about the future but willing to try non-surgical options before considering surgery.
- Reassured by clear explanations and evidence-based treatment plans.
- If dismissed or not taken seriously, may become disengaged.
Final Thoughts & Decision-Making
- If the doctor explains osteoarthritis clearly, you feel reassured.
- If the doctor pushes surgery too soon, you feel hesitant and worried.
- If the doctor offers a gradual approach (physiotherapy, lifestyle, pain relief options), you feel hopeful and engaged.
- If the doctor acknowledges your concerns about losing independence, you appreciate the support and feel more comfortable discussing options.
THE COMPETENT CANDIDATE
The competent candidate should be able to:
Task 1: Take an appropriate history, including pain severity, impact on function, previous treatments, and comorbidities.
The competent candidate should:
- Elicit details of the knee pain, including:
- Onset, duration, and progression over time.
- Pain character and severity (dull, aching, morning stiffness, activity-related worsening).
- Functional impact—difficulty walking, climbing stairs, prolonged sitting.
- Exacerbating and relieving factors (weather, rest, movement).
- Night pain or rest pain (may suggest more severe disease).
- Assess for systemic symptoms: Fever, weight loss, or joint swelling (to exclude inflammatory arthritis).
- Explore previous treatments, including:
- Use of paracetamol, NSAIDs, or topical treatments.
- Physiotherapy or exercise programs.
- Supportive aids (e.g., knee brace, walking stick).
- Identify risk factors and comorbidities, including:
- Obesity, diabetes, osteopenia/osteoporosis, history of joint injuries.
- Cardiovascular risk factors (important when considering NSAID use).
- Clarify patient’s concerns and expectations, including:
- Fear of disability or dependence.
- Willingness to try non-surgical options.
- Interest in surgery or concerns about long-term pain management.
Task 2: Explain the likely diagnosis of knee osteoarthritis, differentiating it from other causes of knee pain.
The competent candidate should:
- Explain osteoarthritis (OA) in simple terms:
- A wear-and-tear condition affecting joint cartilage, leading to pain, stiffness, and reduced mobility.
- Differentiate OA from other causes:
- Rheumatoid arthritis: Typically affects multiple joints, with prolonged morning stiffness and systemic symptoms.
- Gout: Sudden onset, severe pain, and swelling, often in the first MTP joint.
- Meniscal tear: Acute pain with locking or clicking.
- Explain the natural progression of OA:
- Symptoms may fluctuate but can be managed effectively with lifestyle changes and treatment.
- Discuss imaging:
- X-rays only if diagnosis is uncertain or for surgical planning.
- MRI not routinely needed unless suspecting soft tissue pathology.
Task 3: Discuss a multimodal management plan, incorporating lifestyle, physiotherapy, pharmacological, and potential surgical options.
The competent candidate should:
- First-line treatment: Non-pharmacological management
- Physiotherapy referral for muscle strengthening, joint mobilisation.
- Exercise therapy: Low-impact activities like swimming, cycling, strength training.
- Weight loss (each kg lost reduces knee load by ~4 kg).
- Use of walking aids (e.g., walking stick, supportive footwear, knee braces).
- Second-line treatment: Pharmacological options
- Paracetamol first-line for mild pain.
- NSAIDs (topical or oral) for flare-ups, but consider cardiovascular and GI risks.
- Capsaicin cream may help.
- Intra-articular steroid injections for short-term relief in moderate-severe OA.
- Third-line: Surgical options
- Consider total knee replacement if pain is severe and function is significantly limited.
- Arthroscopy generally not recommended for OA.
- Address patient expectations:
- OA is a chronic condition but can be managed effectively without immediate surgery.
Task 4: Address the patient’s concerns about pain relief and mobility.
The competent candidate should:
- Acknowledge the patient’s concerns about mobility loss and independence.
- Reassure that pain management is possible with a structured approach.
- Offer practical solutions:
- Encouraging low-impact exercise, pacing activities, and maintaining joint movement.
- Discussing joint protection strategies to reduce further deterioration.
- Address concerns about medication safety:
- NSAIDs should be used cautiously with hypertension and osteopenia.
- Regular monitoring and stepwise approach to pain management.
- Encourage ongoing engagement:
- Plan for regular follow-ups to monitor symptoms and adjust treatment.
SUMMARY OF A COMPETENT ANSWER
- Takes a thorough history of knee pain, including functional impact, previous treatments, and comorbidities.
- Provides a clear and structured explanation of osteoarthritis, differentiating it from inflammatory conditions.
- Develops a multimodal management plan, emphasising lifestyle, physiotherapy, and stepwise pain relief.
- Discusses surgical options appropriately, considering timing, risks, and alternatives.
- Addresses patient concerns empathetically and encourages proactive management strategies.
PITFALLS
- Failing to assess the full impact on mobility and daily activities.
- Jumping to pharmacological treatment without emphasising non-drug strategies first.
- Not differentiating osteoarthritis from inflammatory arthritis, leading to misdiagnosis.
- Not discussing patient expectations and concerns about surgery.
- Using medical jargon rather than explaining OA in simple terms.
REFERENCES
MARKING
Each competency area is assessed on a scale from 0 to 3.
☐ Competency NOT demonstrated
☐ Competency NOT CLEARLY demonstrated
☐ Competency SATISFACTORILY demonstrated
☐ Competency FULLY demonstrated
1. Communication and Consultation Skills
1.1 Communicates effectively and empathetically about chronic pain.
1.3 Engages the patient in shared decision-making regarding management options.
2. Clinical Information Gathering and Interpretation
2.1 Takes a comprehensive history of knee pain and functional limitations.
3. Diagnosis, Decision-Making and Reasoning
3.1 Diagnoses osteoarthritis based on clinical presentation.
4. Clinical Management and Therapeutic Reasoning
4.1 Develops an appropriate non-surgical management plan.
4.3 Discusses pharmacological and surgical options when necessary.
5. Preventive and Population Health
5.1 Provides education on joint protection and long-term osteoarthritis management.
6. Professionalism
6.2 Provides patient-centred and empathetic care.
7. General Practice Systems and Regulatory Requirements
7.1 Engages with chronic disease management and referrals as appropriate.
9. Managing Uncertainty
9.1 Recognises when further investigations (e.g., X-ray, specialist referral) are needed.
10. Identifying and Managing the Patient with Significant Illness
10.1 Identifies severe osteoarthritis requiring specialist review.
Competency at Fellowship Level
☐ CLEARLY BELOW STANDARD
☐ BELOW EXPECTED STANDARD
☐ BORDERLINE
☐ AT EXPECTED STANDARD
☐ ABOVE STANDARD