CCE-CE-103

CASE INFORMATION

Case ID: CCE-2025-11
Case Name: Linda Fraser
Age: 62
Gender: Female
Indigenous Status: Non-Indigenous
Year: 2025
ICPC-2 Codes: N17 (Vertiginous Syndrome)

COMPETENCY OUTCOMES

Competency DomainCompetency Element
1. Communication and Consultation Skills1.1 Establishes rapport and engages with the patient empathetically.
1.2 Uses clear, patient-centred language to explain vertigo and its causes.
1.4 Elicits the patient’s ideas, concerns, and expectations.
2. Clinical Information Gathering and Interpretation2.1 Takes a structured vertigo history, identifying key characteristics.
2.2 Differentiates peripheral vs. central causes of vertigo.
2.3 Determines the need for further investigations (e.g., neurological exam, audiology, imaging).
3. Diagnosis, Decision-Making and Reasoning3.1 Recognises common and serious causes of vertigo.
3.3 Determines when urgent referral (e.g., stroke assessment) is necessary.
4. Clinical Management and Therapeutic Reasoning4.1 Develops an appropriate management plan based on the suspected diagnosis.
4.3 Provides symptom control options (e.g., vestibular exercises, medication).
4.5 Refers to neurology or ENT when indicated.
5. Preventive and Population Health5.2 Discusses falls prevention strategies for elderly patients with vertigo.
6. Professionalism6.1 Ensures empathetic and non-judgemental communication.
7. General Practice Systems and Regulatory Requirements7.2 Follows appropriate guidelines for stroke and neurological assessments.
9. Managing Uncertainty9.1 Recognises when observation vs. further investigation is warranted.
10. Identifying and Managing the Patient with Significant Illness10.1 Identifies red flags requiring urgent hospital referral (e.g., posterior circulation stroke, cerebellar lesion).

CASE FEATURES

  • Older female presenting with vertigo symptoms.
  • Distinguishing between peripheral and central causes.
  • Excluding serious causes such as stroke or cerebellar pathology.
  • Discussing symptom management and safety measures.
  • Referring appropriately when needed.

INSTRUCTIONS

You have 15 minutes to complete the tasks for this case.

You should treat this consultation as if it is face-to-face.

You are not required to perform an examination.

A patient record summary is provided for your information.

Perform the following tasks:

  1. Take an appropriate history.
  2. Outline the differential diagnosis and key investigations required.
  3. Address the patient’s concerns.
  4. Develop a safe and patient-centred management plan.

SCENARIO

Linda Fraser, a 62-year-old retired teacher, presents with a four-day history of dizziness. She describes a spinning sensation that is worse when turning her head or getting out of bed. She has had two brief episodes of nausea but has not vomited.

She is worried about a stroke, as her mother had a stroke at 70.


PATIENT RECORD SUMMARY

Patient Details

Name: Linda Fraser
Age: 62
Gender: Female
Indigenous Status: Non-Indigenous

Allergies and Adverse Reactions

  • Nil known

Medications

  • Atorvastatin 20 mg OD (for hyperlipidaemia)
  • Perindopril 5 mg OD (for hypertension)

Past History

  • Hypertension (well controlled)
  • Hyperlipidaemia
  • No previous strokes or TIA

Family History

  • Mother had a stroke at 70
  • Father had type 2 diabetes

Social History

  • Non-smoker, occasional alcohol (1–2 drinks per week).

ROLE PLAYER INSTRUCTIONS

Just like a consultation with a doctor, the candidate will ask you a series of questions.
The OPENING LINE is always to be said exactly as written. This is the only part of the script
which will be the same for all candidates. Where the candidate goes after the opening line is
up to them.

The remainder of the information is to be given based on the questions asked by the
candidate.

The information in the following script are core pieces of information. The core pieces of
information will not necessarily follow the order in the script but should be given when cued
by the candidate’s question.

GENERAL INFORMATION can be given relatively freely. After the opening line, most
candidates will ask an open question like “Can you tell me more about that?” You can provide
the GENERAL INFORMATION in response to that sort of question.

SPECIFIC INFORMATION should only be given when the candidate asks a relevant question.
Candidates don’t need to ask for all the information in the SPECIFIC INFORMATION section,
but all the relevant information is given there should they want to.

Each line or dot point in the SPECIFIC INFORMATION section is an appropriate chunk of
information which can be provided to the candidate when asked a relevant question.

Do not give extra information than asked.

Do not provide details which are not given in the information chunks (i.e.: do not elaborate
or ad-lib).

If the candidate asks a question that is not given in the script, the best way to respond is with
a generic response indicating there is no problem. For example:

Candidate: “How many hours do you sleep?”
Response: “I’m sleeping fine.” / “I don’t have any concerns about my sleep.”

The case may have specific QUESTIONS to ask the candidate. You can start asking the
QUESTIONS if the candidate asks about your ideas or concerns or questions.

Ask the other questions in a conversational way. You do not need to ask all the questions. The
aim should be to ask most of the questions but without interrupting the candidate.

The Patient Record Summary is also included. This is not part of the script but is included for
your general information.

If you need help in understanding any of the medical information in the script, ask the College
examiner who will be with you, and they can help to explain the terms or the conditions.


ROLE-PLAYER SCRIPT

Opening Line

“Doctor, I’ve been feeling dizzy for the past few days, and I’m really worried something serious is going on.”


General Information

You are Linda Fraser, a 62-year-old retired teacher. Over the past four days, you have been experiencing dizziness. It feels like the room is spinning, especially when you turn your head suddenly, get out of bed, or look up. It lasts a few seconds before easing. You feel off-balance, but you haven’t fallen over.


Specific Information

(Revealed When Asked)

Background Information

You have had mild nausea, but no vomiting. You don’t feel lightheaded, and your vision is fine. You haven’t had any weakness, numbness, slurred speech, or difficulty walking, but you feel worried that this could be a stroke. Your mother had a stroke at 70, which makes you more anxious.

You decided to see a doctor because the dizziness isn’t improving, and you want to understand what’s happening and whether it’s serious.

Vertigo Characteristics

  • Onset: Began four days ago without warning.
  • Type of dizziness: Feels like the room is spinning, not like fainting.
  • Triggers: Worse when rolling over in bed, looking up, or turning head quickly.
  • Duration: Each episode lasts a few seconds.
  • Hearing issues: No hearing loss, tinnitus, or ear pain.
  • Other symptoms: Mild nausea, but no vomiting.

What You Do Not Have

  • No loss of consciousness.
  • No weakness or numbness in limbs or face.
  • No speech problems.
  • No double vision or difficulty swallowing.
  • No severe headache.
  • No recent colds, ear infections, or head injuries.

Risk Factors & Background

  • Mother had a stroke at 70, which makes you worried this could be a stroke.
  • No personal history of stroke or TIA.
  • Hypertension and hyperlipidaemia, both controlled with medication.
  • Non-smoker, occasional alcohol (1–2 drinks per week).
  • Generally active, enjoys walking and gardening.
  • Lives with husband, independent with daily activities.

Emotional Cues and Body Language

  • Concerned and slightly anxious—stroke is on your mind.
  • You lean forward attentively when the doctor explains things.
  • You become more anxious if the doctor suggests referral or urgent testing.
  • You look for reassurance, but also want a clear and logical explanation.

Patient Concerns and Questions

1. “Is this a stroke?”

  • You are worried because of your mother’s history.
  • If the doctor reassures you, you ask, “How can you be sure?”

2. “Why is the room spinning?”

  • You want a clear, non-technical explanation of what is happening.

3. “Will this get worse?”

  • You are worried this could progress to something more serious.

4. “What can I do to make this go away?”

  • You want practical advice, not just medication.

5. “Do I need any tests or scans?”

  • You feel that a scan might be needed to rule out something serious.

Possible Reactions Based on the Doctor’s Approach

If the doctor reassures you and explains BPPV well:

  • You feel relieved and are open to treatment.
  • You ask, “So will these exercises help it go away?”

If the doctor is vague about stroke risk:

  • You insist on a CT scan or referral.
  • You say, “I don’t want to take any chances.”

If the doctor only offers medication:

  • You ask, “But will this actually fix the problem or just cover it up?”

Your Expectations from This Consultation

  • You want to rule out a stroke.
  • You need a clear explanation of what is happening.
  • You expect a treatment plan, not just reassurance.

End of Consultation Cues

  • If the doctor explains things clearly and provides a plan, you feel reassured.
  • If the doctor brushes off your concerns, you push for more investigation.
  • If the doctor talks about stroke risk and safety strategies, you feel more confident in their assessment.

THE COMPETENT CANDIDATE

The competent candidate should be able to:


Task 1: Take an appropriate history, including the characteristics of the vertigo, associated symptoms, and risk factors.

The competent candidate should:

  • Clarify the nature of the dizziness, distinguishing between:
    • Vertigo (room spinning sensation) vs. lightheadedness or imbalance.
    • Onset and duration: sudden vs. gradual, episodic vs. constant.
    • Triggers: movement-related (suggests BPPV) vs. spontaneous (suggests central cause).
  • Assess associated symptoms, including:
    • Neurological symptoms: weakness, numbness, speech changes (suggestive of central causes).
    • Auditory symptoms: hearing loss, tinnitus, ear fullness (suggestive of Meniere’s disease or vestibular neuritis).
    • Nausea/vomiting: common in both peripheral and central causes but more severe in peripheral.
  • Explore risk factors, including:
    • History of stroke, hypertension, hyperlipidaemia, diabetes, smoking, and atrial fibrillation.
    • Medication history (e.g., antihypertensives, sedatives that may contribute to dizziness).
  • Elicit patient concerns and expectations, including:
    • “What are you most worried this could be?”
    • “Have you had any recent infections, head trauma, or new medications?”

Task 2: Formulate a differential diagnosis, distinguishing between peripheral and central causes.

The competent candidate should:

  • Differentiate between common causes of vertigo:
    • Peripheral causes (more common, less serious):
      • Benign paroxysmal positional vertigo (BPPV) – short, triggered episodes, no hearing loss.
      • Vestibular neuritis – post-viral, sudden onset, prolonged vertigo, no hearing loss.
      • Meniere’s disease – vertigo lasting minutes to hours, with hearing loss and tinnitus.
    • Central causes (less common, but serious):
      • Posterior circulation stroke/TIA – sudden onset, lasting >24 hours, associated with neurological deficits.
      • Cerebellar tumour or multiple sclerosis – progressive vertigo, ataxia, visual changes.
  • Identify red flags that suggest a central cause and require urgent referral:
    • Acute persistent vertigo with neurological signs.
    • Severe headache, neck pain, or recent trauma.
    • Sudden onset vertigo with diplopia, dysarthria, limb weakness, or gait instability.

Task 3: Explain the likely diagnosis to the patient, addressing concerns empathetically.

The competent candidate should:

  • Acknowledge the patient’s concerns about stroke:
    • “I understand why you’re worried, especially with your mother’s history of stroke.”
  • Explain the likely diagnosis in simple terms:
    • “Your symptoms are consistent with benign paroxysmal positional vertigo (BPPV), which occurs when small calcium crystals in the inner ear move into the wrong position, causing brief spinning sensations when you move your head.”
  • Reassure but provide clear guidance:
    • “There are no red flag symptoms suggesting a stroke, but if you develop sudden weakness, speech difficulty, or vision changes, you should seek urgent care.”
  • Discuss the natural course and treatment:
    • “BPPV often improves on its own but can be treated with simple repositioning exercises.”

Task 4: Develop a management plan, including symptom relief, safety advice, and referral as needed.

The competent candidate should:

  • Short-term management:
    • Perform the Dix-Hallpike manoeuvre to confirm BPPV.
    • Treat with the Epley manoeuvre to reposition otoliths.
    • Prescribe vestibular suppressants (short-term only), such as prochlorperazine or meclizine, if symptoms are severe.
  • Safety and falls prevention:
    • “Move slowly when getting up or changing position.”
    • “Avoid driving until symptoms resolve.”
  • Referral and follow-up:
    • If symptoms persist despite treatment, refer to an ENT specialist for further evaluation.
    • If central causes are suspected, refer for urgent neuroimaging.
    • “Let’s review in a week to see if the exercises are helping.”

SUMMARY OF A COMPETENT ANSWER

  • Takes a structured history, distinguishing peripheral vs. central vertigo.
  • Identifies red flag symptoms, ensuring serious causes are not missed.
  • Explains the diagnosis clearly, using patient-friendly language.
  • Provides a structured management plan, including manoeuvres, medications, and safety advice.
  • Discusses when referral or imaging is needed, ensuring patient safety.

PITFALLS

  • Failing to consider stroke/TIA in a high-risk patient.
  • Not performing or documenting key vertigo tests, such as Dix-Hallpike.
  • Over-reliance on vestibular suppressants, which delay recovery.
  • Failing to provide safety advice, increasing fall risk.
  • Not educating the patient on when to seek urgent care.

REFERENCES


MARKING

Each competency area is assessed on the following scale from 0 to 3:

☐ Competency NOT demonstrated
☐ Competency NOT CLEARLY demonstrated
☐ Competency SATISFACTORILY demonstrated
☐ Competency FULLY demonstrated

Competency Areas Assessed

1. Communication and Consultation Skills

1.1 Communication is appropriate to the person and the sociocultural context.
1.2 Engages the patient to gather information about their symptoms, ideas, concerns, and expectations.
1.4 Communicates effectively in routine and difficult situations.

2. Clinical Information Gathering and Interpretation

2.1 Takes a comprehensive history of the vertigo and associated symptoms.
2.2 Identifies risk factors for central vs. peripheral vertigo.
2.3 Determines when further investigation or referral is needed.

3. Diagnosis, Decision-Making and Reasoning

3.1 Recognises common and serious causes of vertigo.
3.3 Determines when urgent referral is required.

4. Clinical Management and Therapeutic Reasoning

4.1 Develops an appropriate management plan based on suspected diagnosis.
4.3 Provides symptom control options (Epley manoeuvre, medications).
4.5 Refers to neurology or ENT when indicated.

5. Preventive and Population Health

5.2 Discusses falls prevention strategies for elderly patients with vertigo.

7. General Practice Systems and Regulatory Requirements

7.2 Follows appropriate guidelines for stroke and neurological assessments.

Competency at Fellowship Level

☐ CLEARLY BELOW STANDARD
☐ BELOW EXPECTED STANDARD
☐ BORDERLINE
☐ AT EXPECTED STANDARD
☐ ABOVE STANDARD