CCE-CE-091

CASE INFORMATION

Case ID: CCE-SUM-05
Case Name: James Walker
Age: 45
Gender: Male
Indigenous Status: Non-Indigenous
Year: 2025
ICPC-2 Codes: S78 – Sebaceous Cyst


COMPETENCY OUTCOMES

Competency DomainCompetency Element
1. Communication and Consultation Skills1.1 Engages the patient to gather relevant information about symptoms and concerns
1.2 Provides clear and empathetic explanations regarding the diagnosis and management plan
2. Clinical Information Gathering and Interpretation2.1 Takes a thorough history, including onset, growth pattern, and signs of infection
2.2 Differentiates between a sebaceous cyst and other skin lesions (e.g., lipoma, abscess, malignancy)
3. Diagnosis, Decision-Making and Reasoning3.1 Recognises clinical features suggestive of a sebaceous cyst and excludes concerning differentials
3.2 Identifies red flags requiring further investigation (e.g., rapid growth, ulceration, unusual pigmentation)
4. Clinical Management and Therapeutic Reasoning4.1 Develops an evidence-based management plan, including observation, incision and drainage, or excision
4.2 Provides appropriate antibiotic therapy if infection is present
5. Preventive and Population Health5.1 Educates the patient on sebaceous cyst care, infection prevention, and recurrence risk
6. Professionalism6.1 Demonstrates patient-centred care and acknowledges cosmetic concerns
7. General Practice Systems and Regulatory Requirements7.1 Ensures appropriate documentation and referral for surgical management if required
8. Procedural Skills8.1 Performs or refers for incision and drainage or excision when indicated
9. Managing Uncertainty9.1 Recognises when histopathological assessment is needed for an atypical lesion
10. Identifying and Managing the Patient with Significant Illness10.1 Identifies cases requiring referral for suspected malignancy or complex cysts

CASE FEATURES

  • Middle-aged man presenting with a slow-growing lump on his upper back.
  • Painless unless pressed, with occasional oozing of foul-smelling material.
  • No history of rapid growth, ulceration, or weight loss.
  • Concerned about whether it needs removal or could be something serious.
  • Needs assessment to exclude malignancy and determine appropriate management.
  • Requires education on cyst care, infection risks, and recurrence.

INSTRUCTIONS

You have 15 minutes to complete the tasks for this case.

You should treat this consultation as if it is face-to-face.

You are not required to perform an examination.

A patient record summary is provided for your information.

Perform the following tasks:

  1. Take an appropriate history.
  2. Outline the differential diagnosis and key investigations required.
  3. Address the patient’s concerns.
  4. Develop a safe and patient-centred management plan.

SCENARIO

James Walker, a 45-year-old warehouse manager, presents with a lump on his upper back that he first noticed about a year ago. It has been slowly growing and is now about 2 cm in size.

It is generally painless, but sometimes feels tender when pressed or rubbed against clothing. Occasionally, it has oozed a foul-smelling, thick, yellowish-white substance.


PATIENT RECORD SUMMARY

Patient Details

Name: James Walker
Age: 45
Gender: Male
Indigenous Status: Non-Indigenous

Allergies and Adverse Reactions

  • Nil known

Medications

  • No regular medications

Past History

  • No history of skin cancer, diabetes, or immunosuppression
  • Has had a sebaceous cyst drained once before, years ago

Social History

  • Works full-time in a warehouse, often carrying boxes and wearing a backpack
  • Non-smoker, drinks alcohol socially

Family History

  • No family history of skin cancer or cystic conditions

Vaccination and Preventative Activities

  • Up to date with routine vaccinations

ROLE PLAYER INSTRUCTIONS

Just like a consultation with a doctor, the candidate will ask you a series of questions.
The OPENING LINE is always to be said exactly as written. This is the only part of the script
which will be the same for all candidates. Where the candidate goes after the opening line is
up to them.

The remainder of the information is to be given based on the questions asked by the
candidate.

The information in the following script are core pieces of information. The core pieces of
information will not necessarily follow the order in the script but should be given when cued
by the candidate’s question.

GENERAL INFORMATION can be given relatively freely. After the opening line, most
candidates will ask an open question like “Can you tell me more about that?” You can provide
the GENERAL INFORMATION in response to that sort of question.

SPECIFIC INFORMATION should only be given when the candidate asks a relevant question.
Candidates don’t need to ask for all the information in the SPECIFIC INFORMATION section,
but all the relevant information is given there should they want to.

Each line or dot point in the SPECIFIC INFORMATION section is an appropriate chunk of
information which can be provided to the candidate when asked a relevant question.

Do not give extra information than asked.

Do not provide details which are not given in the information chunks (i.e.: do not elaborate
or ad-lib).

If the candidate asks a question that is not given in the script, the best way to respond is with
a generic response indicating there is no problem. For example:

Candidate: “How many hours do you sleep?”
Response: “I’m sleeping fine.” / “I don’t have any concerns about my sleep.”

The case may have specific QUESTIONS to ask the candidate. You can start asking the
QUESTIONS if the candidate asks about your ideas or concerns or questions.

Ask the other questions in a conversational way. You do not need to ask all the questions. The
aim should be to ask most of the questions but without interrupting the candidate.

The Patient Record Summary is also included. This is not part of the script but is included for
your general information.

If you need help in understanding any of the medical information in the script, ask the College
examiner who will be with you, and they can help to explain the terms or the conditions.


ROLE-PLAYER SCRIPT

Opening Line

“Doctor, I’ve had this lump on my back for a while, and I’m wondering if I need to get it removed.”


General Information

You are James Walker, a 45-year-old warehouse manager. About a year ago, you first noticed a small, painless lump on your upper back. Over time, it has grown gradually and is now about 2 cm in size.

Most of the time, it doesn’t bother you, but occasionally, if you press on it or if your backpack rubs against it, it feels a bit tender. A few months ago, you noticed it oozing a thick, yellowish-white, foul-smelling material. It stopped after a day, and you didn’t do anything about it, but now you’re wondering if it will keep happening.


Specific Information

(Reveal only when asked)

Background Information

You haven’t noticed any redness, warmth, or swelling, and you don’t have a fever. However, you’re worried that it could be something serious, like cancer. You also want to know if removing it is the best option and whether it will come back if you have it treated.

Lump Characteristics

  • Size: About 2 cm, slowly increasing over time.
  • Texture: Feels firm but slightly squishy under the skin.
  • Pain: Only tender if pressed or rubbed against clothing.
  • Oozing history: A foul-smelling, thick discharge came out once a few months ago but has not happened again.
  • No signs of infection: No redness, warmth, significant swelling, or fever.
  • No alarming symptoms: No rapid growth, ulceration, or bleeding.

Concerns and Expectations

  • You are worried that it could be cancer or something serious.
  • You are concerned about scarring if it is removed.
  • You want to know if it will come back even if it is treated.
  • You had a sebaceous cyst drained years ago, and it returned after a while—you want to know if that will happen again.
  • You ask if you need tests like a biopsy or an ultrasound before treatment.
  • You want to know if you should get it removed now or wait.

Emotional Cues & Body Language

  • You appear mildly concerned but not overly anxious.
  • You occasionally touch your back when describing the lump.
  • You seem relieved if the doctor explains the diagnosis clearly.
  • If the doctor is vague or uncertain, you push for more tests or a referral.
  • You lean forward slightly when asking about cancer, showing concern.

Questions for the Candidate (Ask Naturally During the Consultation)

  1. “Are you sure this isn’t cancer?”
  2. “What causes these cysts? Will I keep getting them?”
  3. “If you drain it, will it come back?”
  4. “Do I need to have it removed, or can I leave it alone?”
  5. “What’s the difference between this and a tumour?”
  6. “How long will the procedure take, and will it be painful?”
  7. “Will I have a scar if I get it removed?”

Response to Advice Given by the Candidate

  • If the candidate explains that sebaceous cysts are benign, you feel relieved but still ask about cancer risk.
  • If they suggest watchful waiting, you ask how long you can leave it before removal.
  • If they recommend drainage or excision, you ask about recurrence and scarring.
  • If they mention the option of antibiotics for infection, you ask if that will make the cyst go away completely.
  • If the doctor dismisses your concerns without explanation, you push for more tests or a second opinion.

Final Thought

If the candidate explains the diagnosis well, reassures you, and provides clear management options, you feel comfortable following their advice. If they are vague, dismissive, or fail to address your concerns about cancer and recurrence, you remain worried and push for further tests or specialist referral.

THE COMPETENT CANDIDATE

The competent candidate should be able to:


Task 1: Take a focused history, including onset, growth pattern, symptoms, and signs of infection.

The competent candidate should:

  • Clarify key features of the lump:
    • Duration: Present for one year, gradually increasing in size.
    • Symptoms: Painless, except when pressed or rubbed against clothing.
    • History of discharge: Foul-smelling, thick, yellow-white discharge that occurred once.
    • Signs of infection: No redness, warmth, swelling, or fever.
  • Assess risk factors:
    • No rapid growth, ulceration, bleeding, or weight loss (reducing likelihood of malignancy).
    • No history of previous skin cancers, diabetes, or immunosuppression.
  • Explore past medical and surgical history:
    • Past sebaceous cyst drainage (indicating a possible recurrence risk).
  • Identify patient concerns and expectations:
    • Fear of cancer or a serious condition.
    • Desire to know whether it should be removed and if it will return.

Task 2: Identify key clinical features and assess whether the cyst requires excision, drainage, or referral.

The competent candidate should:

  • Recognise clinical features of a sebaceous cyst:
    • Slow-growing, mobile, firm nodule beneath the skin.
    • Punctum may be present (blocked sebaceous gland opening).
    • Non-tender unless inflamed or infected.
  • Differentiate from other skin lesions:
    • Lipoma: Soft, mobile, non-tender, deeper in the skin.
    • Abscess: Painful, red, swollen, fluctuant.
    • Epidermoid cyst: Similar but contains keratin, not sebum.
    • Malignant lesions: Rapid growth, ulceration, bleeding, irregular shape.
  • Decide on management approach:
    • Watchful waiting if asymptomatic.
    • Excision if bothersome, recurrent, or infected.
    • Incision and drainage if acutely inflamed but not definitive treatment.

Task 3: Explain the likely diagnosis, management options, and need for follow-up.

The competent candidate should:

  • Explain the diagnosis in simple terms:
    • Likely a sebaceous cyst, a benign blocked sebaceous gland.
    • Not a tumour or cancer, but can become infected or recur.
  • Discuss management options:
    • Observation if not bothersome.
    • Complete excision is the best option to prevent recurrence.
    • Incision and drainage if infected but does not remove the cyst completely.
  • Provide reassurance and follow-up advice:
    • Monitor for signs of infection or recurrence.
    • If removed, low chance of regrowth but possible scarring.
    • Review in 4-6 weeks or sooner if symptoms worsen.

Task 4: Develop a safe, evidence-based management plan, including procedural options, infection control, and patient education.

The competent candidate should:

  • If asymptomatic and small:
    • Reassure patient, no urgent intervention needed.
    • Monitor for changes and return if rapid growth, pain, or infection occurs.
  • If symptomatic or cosmetically concerning:
    • Surgical excision under local anaesthesia (definitive treatment).
    • Discuss risks: Scarring, recurrence, minor bleeding.
  • If infected or inflamed:
    • Incision and drainage for immediate relief, but excision needed later to prevent recurrence.
    • Oral antibiotics (flucloxacillin) if cellulitis present.
  • Post-procedure care:
    • Wound care instructions to prevent infection.
    • Educate on signs of infection and recurrence risks.
    • Follow-up to assess healing and discuss histopathology results if excised.

SUMMARY OF A COMPETENT ANSWER

  • Takes a thorough history, assessing lump characteristics and red flag signs.
  • Differentiates a sebaceous cyst from other skin lesions, ruling out malignancy.
  • Explains the benign nature of sebaceous cysts, reassuring the patient.
  • Develops a structured management plan, including observation, drainage, or excision.
  • Provides clear post-procedure care and follow-up recommendations.

PITFALLS

  • Failing to differentiate from malignant or other concerning lesions.
  • Not offering excision for a bothersome or recurrent cyst.
  • Mismanaging an infected cyst by only prescribing antibiotics without drainage.
  • Failing to address patient concerns about recurrence and scarring.
  • Not providing adequate post-procedure care instructions.

REFERENCES


MARKING

Each competency area is on the following scale from 0 to 3.

☐ Competency NOT demonstrated
☐ Competency NOT CLEARLY demonstrated
☐ Competency SATISFACTORILY demonstrated
☐ Competency FULLY demonstrated

1. Communication and Consultation Skills

1.1 Communication is appropriate to the person and sociocultural context.
1.2 Engages the patient to gather information about their symptoms, ideas, concerns, and expectations.
1.4 Communicates effectively in routine and difficult situations.

2. Clinical Information Gathering and Interpretation

2.1 Takes a thorough history, including onset, growth pattern, symptoms, and signs of infection.

3. Diagnosis, Decision-Making and Reasoning

3.1 Recognises clinical features suggestive of a sebaceous cyst and excludes concerning differentials.

4. Clinical Management and Therapeutic Reasoning

4.1 Develops an evidence-based management plan, including observation, drainage, or excision.

5. Preventive and Population Health

5.1 Educates the patient on sebaceous cyst care, infection prevention, and recurrence risk.

6. Professionalism

6.1 Demonstrates patient-centred care and acknowledges cosmetic concerns.

7. General Practice Systems and Regulatory Requirements

7.1 Ensures appropriate documentation and referral for surgical management if required.

8. Procedural Skills

8.1 Performs or refers for incision and drainage or excision when indicated.

9. Managing Uncertainty

9.1 Recognises when histopathological assessment is needed for an atypical lesion.

10. Identifying and Managing the Patient with Significant Illness

10.1 Identifies cases requiring referral for suspected malignancy or complex cysts.

Competency at Fellowship Level

☐ CLEARLY BELOW STANDARD
☐ BELOW EXPECTED STANDARD
☐ BORDERLINE
☐ AT EXPECTED STANDARD
☐ ABOVE STANDARD