CASE INFORMATION
Case ID: CCE-DERM-017
Case Name: Margaret Collins
Age: 68
Gender: Female
Indigenous Status: Non-Indigenous
Year: 2025
ICPC-2 Codes: S97 – Chronic Skin Ulcer (Including Varicose Ulcer)
COMPETENCY OUTCOMES
Competency Domain | Competency Element |
---|---|
1. Communication and Consultation Skills | 1.1 Establishes rapport and engages the patient 1.2 Explores the patient’s concerns, ideas, and expectations 1.3 Provides clear and structured explanations about diagnosis, prognosis, and management |
2. Clinical Information Gathering and Interpretation | 2.1 Takes a structured history, including ulcer duration, risk factors, and previous treatments 2.2 Identifies red flags for complications (e.g., infection, arterial insufficiency) |
3. Diagnosis, Decision-Making and Reasoning | 3.1 Differentiates between venous, arterial, diabetic, and pressure ulcers 3.2 Identifies when further investigations or specialist referral is required |
4. Clinical Management and Therapeutic Reasoning | 4.1 Provides an evidence-based wound care plan 4.2 Addresses underlying causes (e.g., venous insufficiency, diabetes) |
5. Preventive and Population Health | 5.1 Identifies risk factors for ulcer recurrence and provides preventive advice 5.2 Encourages lifestyle changes to improve wound healing and reduce recurrence |
6. Professionalism | 6.1 Demonstrates empathy and a patient-centred approach |
7. General Practice Systems and Regulatory Requirements | 7.1 Ensures appropriate referrals to wound care specialists, vascular surgeons, or podiatrists as needed |
8. Procedural Skills | 8.1 Orders and interprets relevant investigations, such as ankle-brachial index (ABI), Doppler studies, and swabs for infection |
9. Managing Uncertainty | 9.1 Recognises when ulcers may have an atypical or malignant cause |
10. Identifying and Managing the Patient with Significant Illness | 10.1 Identifies and appropriately manages chronic ulcers while screening for complications (e.g., osteomyelitis, cellulitis) |
CASE FEATURES
- Need for ongoing wound care, compression therapy, and vascular assessment
- Non-healing ulcer on the lower leg for six months
- Concerns about infection and poor healing
- History of venous insufficiency and mild peripheral vascular disease
INSTRUCTIONS
You have 15 minutes to complete the tasks for this case.
You should treat this consultation as if it is face to face.
You are not required to perform an examination.
A patient record summary is provided for your information.
Perform the following tasks:
- Take an appropriate history, including ulcer duration, risk factors, previous treatments, and impact on daily life.
- Differentiate between venous, arterial, and other types of ulcers, identifying any red flags for complications.
- Provide a diagnosis and discuss an initial wound care and management plan.
- Educate the patient on wound healing strategies, prevention of recurrence, and the need for follow-up care.
SCENARIO
Margaret Collins, a 68-year-old retired teacher, presents with a persistent ulcer on her lower left leg that has not healed for six months. She initially noticed a small wound after bumping her leg on furniture, which gradually worsened.
She has a history of varicose veins and mild peripheral vascular disease and often experiences leg swelling by the evening. She has tried using antibiotic creams and dressings, but the ulcer remains open, occasionally weeping clear fluid. She is worried about infection and whether her leg might need surgery.
Her main concerns are:
- “Why won’t my wound heal?”
- “Is this infected? Do I need antibiotics?”
- “Will I need surgery for this?”
- “How can I stop this from happening again?”
PATIENT RECORD SUMMARY
Patient Details
Name: Margaret Collins
Age: 68
Gender: Female
Indigenous Status: Non-Indigenous
Allergies and Adverse Reactions
- None known
Medications
- Amlodipine 5mg daily (for hypertension)
- Aspirin 100mg daily (for cardiovascular risk reduction)
- Paracetamol as needed for arthritis pain
Past History
- Varicose veins, diagnosed years ago
- Mild peripheral vascular disease
- Hypertension
- Osteoarthritis
Social History
- Lives alone in a single-level home, independent with daily activities
- Former smoker, quit 10 years ago after smoking for 30 years
- No alcohol use
- Minimal physical activity due to knee pain
Family History
- Father had a leg amputation due to complications from diabetes
- Mother had varicose veins
Vaccination and Preventative Activities
No recent vascular assessments
- Up to date with vaccinations
ROLE PLAYER INSTRUCTIONS
Just like a consultation with a doctor, the candidate will ask you a series of questions.
The OPENING LINE is always to be said exactly as written. This is the only part of the script
which will be the same for all candidates. Where the candidate goes after the opening line is
up to them.
The remainder of the information is to be given based on the questions asked by the
candidate.
The information in the following script are core pieces of information. The core pieces of
information will not necessarily follow the order in the script but should be given when cued
by the candidate’s question.
GENERAL INFORMATION can be given relatively freely. After the opening line, most
candidates will ask an open question like “Can you tell me more about that?” You can provide
the GENERAL INFORMATION in response to that sort of question.
SPECIFIC INFORMATION should only be given when the candidate asks a relevant question.
Candidates don’t need to ask for all the information in the SPECIFIC INFORMATION section,
but all the relevant information is given there should they want to.
Each line or dot point in the SPECIFIC INFORMATION section is an appropriate chunk of
information which can be provided to the candidate when asked a relevant question.
Do not give extra information than asked.
Do not provide details which are not given in the information chunks (i.e.: do not elaborate
or ad-lib).
If the candidate asks a question that is not given in the script, the best way to respond is with
a generic response indicating there is no problem. For example:
Candidate: “How many hours do you sleep?”
Response: “I’m sleeping fine.” / “I don’t have any concerns about my sleep.”
The case may have specific QUESTIONS to ask the candidate. You can start asking the
QUESTIONS if the candidate asks about your ideas or concerns or questions.
Ask the other questions in a conversational way. You do not need to ask all the questions. The
aim should be to ask most of the questions but without interrupting the candidate.
The Patient Record Summary is also included. This is not part of the script but is included for
your general information.
If you need help in understanding any of the medical information in the script, ask the College
examiner who will be with you, and they can help to explain the terms or the conditions.
SCRIPT FOR ROLE-PLAYER
Opening Line
“Doctor, this wound on my leg just won’t heal. I’ve had it for months, and I’m worried it might be infected.”
General Information
Margaret Collins is a 68-year-old retired teacher who presents with a persistent ulcer on her lower left leg that has not healed for six months.
- Started as a small wound after bumping her shin on furniture.
- Gradually worsened, now about 5 cm in diameter, shallow with yellowish slough, and occasionally weeping clear fluid.
- No severe pain, but a dull ache and heaviness in the leg, especially in the evening.
- Leg swelling is worse at the end of the day but improves when she elevates her legs.
- No fevers, chills, or spreading redness around the ulcer.
Her main concerns are:
- “Why won’t my wound heal?”
- “Is this infected? Do I need antibiotics?”
- “Will I need surgery for this?”
- “How can I stop this from happening again?”
Specific Information (To be revealed only when asked)
Wound History and Symptoms
- Started six months ago as a minor injury.
- Gradually increased in size, no signs of rapid worsening.
- Occasionally weeps clear fluid, but no pus or bad smell.
- Surrounding skin feels dry and itchy.
- No sharp pain, no numbness or tingling in the foot.
Risk Factors and Vascular Symptoms
- Varicose veins for years, diagnosed in her 50s.
- Mild peripheral vascular disease – last vascular assessment was five years ago.
- No diabetes, but aware of family history of circulation problems.
- No known deep vein thrombosis (DVT) history.
Self-Treatment Attempts
- Used over-the-counter antibiotic creams and non-stick dressings.
- Has not used compression stockings in years due to difficulty putting them on.
- Elevates legs occasionally, but forgets most days.
Impact on Daily Life
- Struggles with walking long distances due to leg discomfort.
- Avoids social activities because of the appearance of her leg.
- Worried about long-term consequences, especially after seeing her father lose part of his leg due to vascular issues.
Concerns About Treatment
- Worried about infection but does not want unnecessary antibiotics.
- Does not want surgery unless absolutely necessary.
- Wants practical advice on how to improve healing.
Emotional Cues
Margaret is frustrated but open to discussion.
- Worried about long-term consequences: “I don’t want to lose my leg like my father did.”
- Frustrated with slow healing: “Why isn’t this getting better even with the creams?”
- Seeking reassurance: “Is there anything else I can do to help it heal?”
If the candidate provides a structured explanation and management plan, Margaret will be reassured and willing to try recommended treatments.
If the candidate is vague or dismissive, she may become more anxious about needing surgery.
Questions for the Candidate
Margaret will ask some of the following questions, especially if the doctor does not address them directly:
- “Why won’t my wound heal?”
- “Is this infected? Do I need antibiotics?”
- “Will I need surgery for this?”
- “How can I stop this from happening again?”
- “Should I be seeing a specialist?”
- “Are my veins making this worse?”
- “What can I do at home to help?”
Expected Reactions Based on Candidate Performance
If the candidate provides a clear explanation and structured plan:
- Margaret will feel reassured and willing to follow wound care advice.
- She will accept the importance of compression therapy and lifestyle changes.
- She may say, “That makes sense. I’ll try using compression and elevating my legs more often.”
If the candidate is vague or dismissive:
- Margaret may worry about needing surgery or request unnecessary antibiotics.
- She may say, “So, am I just supposed to wait and hope it gets better?”
Key Takeaways for the Candidate
- Take a detailed ulcer history, identifying risk factors and vascular status.
- Differentiate between venous and arterial ulcers.
- Provide a clear wound care plan, including compression therapy and lifestyle advice.
- Ensure appropriate investigations, such as Doppler studies and wound swabs if infection is suspected.
- Plan follow-up to monitor healing and reassess vascular status.
THE COMPETENT CANDIDATE
The competent candidate should be able to:
Task 1: Take an appropriate history, including ulcer duration, risk factors, previous treatments, and impact on daily life.
The competent candidate should:
- Elicit a detailed ulcer history, including:
- Duration (six months, persistent, non-healing).
- Onset (following minor trauma, progressively worsened).
- Characteristics (shallow, 5 cm, yellow slough, weeping clear fluid, no severe pain).
- Assess risk factors, such as:
- Venous insufficiency (long-standing varicose veins, leg swelling, improved with elevation).
- Peripheral vascular disease (history of mild arterial narrowing, ex-smoker, family history of vascular disease).
- Limited mobility (due to knee osteoarthritis, affecting venous return).
- Review previous management, including:
- Use of antibiotic creams and dressings (without significant improvement).
- Compression stockings not worn regularly due to difficulty putting them on.
Task 2: Differentiate between venous, arterial, and other types of ulcers, identifying any red flags for complications.
The competent candidate should:
- Differentiate ulcer types:
- Venous ulcer (most likely):
- Located on the gaiter region of the lower leg.
- Associated with varicose veins, leg swelling, and aching that improves with elevation.
- Shallow, irregular border, exudative, surrounding skin changes (haemosiderin staining, lipodermatosclerosis).
- Arterial ulcer (less likely but should be ruled out):
- Painful, deep ulcer with punched-out edges.
- Located over pressure areas (toes, heels, lateral malleolus).
- Associated with cold, pale extremities, weak pulses, and intermittent claudication.
- Venous ulcer (most likely):
- Recognise red flags:
- Signs of infection (increased pain, warmth, spreading erythema, purulent discharge, fever).
- Features suggestive of malignancy (non-healing ulcer despite optimal treatment, raised irregular borders, bleeding, rapid growth).
Task 3: Provide a diagnosis and discuss an initial wound care and management plan.
The competent candidate should:
- Explain the most likely diagnosis:
- Venous ulcer, due to chronic venous insufficiency.
- Not infected at present, no need for antibiotics.
- Outline management:
- Wound care:
- Regular dressing changes with appropriate moisture control.
- Use of non-adherent dressings to promote healing.
- Compression therapy:
- Encourage proper use of compression stockings.
- Consider referral to a wound care clinic if needed.
- Address underlying causes:
- Leg elevation to reduce swelling.
- Encourage regular walking to improve circulation.
- Assess need for vascular review (Doppler ultrasound, ankle-brachial index [ABI]).
- Wound care:
Task 4: Educate the patient on wound healing strategies, prevention of recurrence, and the need for follow-up care.
The competent candidate should:
- Provide lifestyle advice:
- Elevate legs regularly to improve venous return.
- Encourage daily movement to enhance circulation.
- Moisturise surrounding skin to prevent breakdown.
- Explain long-term strategies to prevent recurrence:
- Ongoing compression therapy.
- Regular follow-up with vascular assessment if needed.
- Safety-netting advice:
- Return if signs of infection develop (increased pain, redness, pus, fever).
- Follow up in two to four weeks to reassess healing progress.
SUMMARY OF A COMPETENT ANSWER
- Takes a structured ulcer history, assessing duration, risk factors, and treatment history.
- Differentiates venous ulcers from arterial and other causes.
- Identifies red flags requiring urgent referral, such as infection, malignancy, or significant arterial disease.
- Provides a structured wound care plan, including compression therapy, dressing selection, and vascular assessment.
- Educates the patient on long-term prevention and importance of follow-up care.
PITFALLS
- Failing to identify venous insufficiency as the primary cause, leading to inadequate management.
- Not considering arterial insufficiency, which could lead to inappropriate use of compression therapy.
- Prescribing antibiotics unnecessarily, as there are no clear signs of infection.
- Neglecting lifestyle modifications, such as leg elevation and regular mobility.
- Failing to arrange follow-up, leading to poor monitoring of ulcer healing.
REFERENCES
- RACGP Guidelines on Chronic Wound Management
- Science Direct Australia on Venous Ulcer Management
- Therapeutic Guidelines on Wound Care and Compression Therapy
- Australian and New Zealand Society for Vascular Surgery on Chronic Venous Insufficiency
MARKING
Each competency area is on the following scale from 0 to 3.
☐ Competency NOT demonstrated
☐ Competency NOT CLEARLY demonstrated
☐ Competency SATISFACTORILY demonstrated
☐ Competency FULLY demonstrated
1. Communication and Consultation Skills
1.1 Communication is appropriate to the person and the sociocultural context.
1.2 Engages the patient to gather information about their symptoms, ideas, concerns, expectations of healthcare and the full impact of their illness experience on their lives.
1.3 Provides clear and structured explanations about diagnosis, prognosis, and management.
2. Clinical Information Gathering and Interpretation
2.1 Takes a structured history, including ulcer duration, risk factors, and previous treatments.
2.2 Identifies red flags for complications (e.g., infection, arterial insufficiency).
3. Diagnosis, Decision-Making and Reasoning
3.1 Differentiates between venous, arterial, diabetic, and pressure ulcers.
3.2 Identifies when further investigations or specialist referral is required.
4. Clinical Management and Therapeutic Reasoning
4.1 Provides an evidence-based wound care plan.
4.2 Addresses underlying causes (e.g., venous insufficiency, diabetes).
5. Preventive and Population Health
5.1 Identifies risk factors for ulcer recurrence and provides preventive advice.
5.2 Encourages lifestyle changes to improve wound healing and reduce recurrence.
6. Professionalism
6.1 Demonstrates empathy and a patient-centred approach.
7. General Practice Systems and Regulatory Requirements
7.1 Ensures appropriate referrals to wound care specialists, vascular surgeons, or podiatrists as needed.
8. Procedural Skills
8.1 Orders and interprets relevant investigations, such as ankle-brachial index (ABI), Doppler studies, and swabs for infection.
9. Managing Uncertainty
9.1 Recognises when ulcers may have an atypical or malignant cause.
10. Identifying and Managing the Patient with Significant Illness
10.1 Identifies and appropriately manages chronic ulcers while screening for complications (e.g., osteomyelitis, cellulitis).
Competency at Fellowship Level
☐ CLEARLY BELOW STANDARD
☐ BELOW EXPECTED STANDARD
☐ BORDERLINE
☐ AT EXPECTED STANDARD
☐ ABOVE STANDARD