CCE-CE-041

Case ID: COPD-001
Case Name: James McAllister
Age: 68
Gender: Male
Indigenous Status: Non-Indigenous
Year: 2025
ICPC-2 Codes: R95 – Chronic Obstructive Pulmonary Disease (COPD)​


COMPETENCY OUTCOMES

Competency DomainCompetency Element
1. Communication and Consultation Skills1.1 Establishes a patient-centred approach and engages the patient to understand their ideas, concerns, and expectations.
1.2 Uses active listening and empathy to facilitate the consultation.
1.4 Explains clinical information in an accessible manner, ensuring patient understanding.
2. Clinical Information Gathering and Interpretation2.1 Conducts a structured, hypothesis-driven history to assess risk factors and disease severity.
2.2 Identifies clinical features suggestive of exacerbation or complications.
3. Diagnosis, Decision-Making and Reasoning3.1 Uses clinical reasoning to establish a working diagnosis of COPD.
3.2 Differentiates COPD from other causes of dyspnoea, including cardiac conditions.
4. Clinical Management and Therapeutic Reasoning4.1 Develops an evidence-based management plan, incorporating pharmacological and non-pharmacological strategies.
4.2 Prescribes and titrates inhaler therapy appropriately.
4.3 Educates the patient on the correct use of inhalers.
5. Preventive and Population Health5.1 Provides smoking cessation advice and resources.
5.2 Assesses vaccination status and recommends influenza and pneumococcal vaccines.
6. Professionalism6.1 Demonstrates respect, empathy, and cultural sensitivity when discussing prognosis and lifestyle modifications.
7. General Practice Systems and Regulatory Requirements7.1 Recognises and follows Medicare guidelines for chronic disease management, including GP Management Plans (GPMP) and Team Care Arrangements (TCA).
8. Procedural Skills8.1 Demonstrates correct inhaler technique and peak flow measurement.
9. Managing Uncertainty9.1 Recognises potential complications (e.g., respiratory failure) and determines when to escalate care.
10. Identifying and Managing the Patient with Significant Illness10.1 Recognises signs of severe COPD exacerbation and initiates appropriate urgent management.

CASE FEATURES

  • 68-year-old male with a history of COPD presenting with worsening dyspnoea.
  • Need for discussion on vaccination, pulmonary rehabilitation, and ongoing management.
  • Background of smoking with recent cessation attempt.
  • Recent increase in sputum production and wheezing.
  • Concerns about inhaler technique and medication side effects.
  • History of frequent exacerbations leading to hospitalisation.
  • Anxiety about disease progression and prognosis.

INSTRUCTIONS

You have 15 minutes to complete the tasks for this case.

You should treat this consultation as if it is face-to-face.

You are not required to perform an examination.

A patient record summary is provided for your information.

Perform the following tasks:

  1. Take an appropriate history
  2. Explain the likely diagnosis and disease progression
  3. Develop a management plan
  4. Provide education on inhaler use and lifestyle modifications

SCENARIO

James McAllister, a 68-year-old retired truck driver, presents to your general practice clinic with worsening shortness of breath over the past two weeks. He has noticed increased wheezing and sputum production, especially in the mornings. He has been diagnosed with COPD for over 10 years and has had multiple hospital admissions due to exacerbations.

He is currently on tiotropium (Spiriva) and salmeterol/fluticasone (Seretide) but admits he is unsure if he is using his inhalers correctly. He has also been prescribed salbutamol (Ventolin) as a reliever, which he uses multiple times a day.


PATIENT RECORD SUMMARY

Patient Details

Name: James McAllister
Age: 68
Gender: Male
Indigenous Status: Non-Indigenous

Allergies and Adverse Reactions

  • Nil known

Medications

  • Tiotropium (Spiriva) 18 mcg daily
  • Salmeterol/fluticasone (Seretide) 50/500 mcg twice daily
  • Salbutamol (Ventolin) PRN

Past History

  • COPD (diagnosed 10 years ago)
  • Hypertension
  • Hyperlipidaemia

Social History

  • Retired truck driver
  • Ex-smoker (quit 6 months ago, previously 40 pack-years)

Family History

  • Father: Died of lung cancer at 72
  • Mother: Hypertension

Smoking History

  • Smoked 20 cigarettes per day for 40 years (40 pack-years)
  • Ceased 6 months ago

Alcohol

  • 3 standard drinks per week

Vaccination and Preventative Activities

  • None recorded

ROLE PLAYER INSTRUCTIONS

Just like a consultation with a doctor, the candidate will ask you a series of questions.
The OPENING LINE is always to be said exactly as written. This is the only part of the script
which will be the same for all candidates. Where the candidate goes after the opening line is
up to them.

The remainder of the information is to be given based on the questions asked by the
candidate.

The information in the following script are core pieces of information. The core pieces of
information will not necessarily follow the order in the script but should be given when cued
by the candidate’s question.

GENERAL INFORMATION can be given relatively freely. After the opening line, most
candidates will ask an open question like “Can you tell me more about that?” You can provide
the GENERAL INFORMATION in response to that sort of question.

SPECIFIC INFORMATION should only be given when the candidate asks a relevant question.
Candidates don’t need to ask for all the information in the SPECIFIC INFORMATION section,
but all the relevant information is given there should they want to.

Each line or dot point in the SPECIFIC INFORMATION section is an appropriate chunk of
information which can be provided to the candidate when asked a relevant question.

Do not give extra information than asked.

Do not provide details which are not given in the information chunks (i.e.: do not elaborate
or ad-lib).

If the candidate asks a question that is not given in the script, the best way to respond is with
a generic response indicating there is no problem. For example:

Candidate: “How many hours do you sleep?”
Response: “I’m sleeping fine.” / “I don’t have any concerns about my sleep.”

The case may have specific QUESTIONS to ask the candidate. You can start asking the
QUESTIONS if the candidate asks about your ideas or concerns or questions.

Ask the other questions in a conversational way. You do not need to ask all the questions. The
aim should be to ask most of the questions but without interrupting the candidate.

The Patient Record Summary is also included. This is not part of the script but is included for
your general information.

If you need help in understanding any of the medical information in the script, ask the College
examiner who will be with you, and they can help to explain the terms or the conditions.


Opening Line:

“Doctor, my breathing has been getting worse lately, and I don’t know if my medications are even working anymore.”

General Information

(Freely Shareable Information)

  • You are James McAllister, a 68-year-old retired truck driver.
  • You were diagnosed with COPD about 10 years ago and have had multiple hospital admissions for exacerbations.
  • You have noticed a gradual worsening of breathlessness over the past few weeks.
  • You often wake up in the morning feeling short of breath and with a tight chest.

Specific Information

(Only Provide if Asked by the Candidate)

Background Information

  • Your sputum has been thicker and more yellow than usual over the past week.
  • You have been wheezing more, especially when trying to do simple activities like walking to the kitchen.
  • You are using your Ventolin inhaler more often (about six times a day), but it doesn’t seem to help as much as before.
  • You are anxious about your breathing and worry about needing oxygen therapy.

Smoking History:

  • You smoked a pack a day for 40 years (40 pack-years).
  • You quit smoking six months ago, and you are proud of that.
  • You thought quitting would improve your breathing, but you don’t feel any better.
  • You still crave cigarettes occasionally, especially when stressed.

Medication Use and Inhaler Technique:

  • You take your inhalers most days, but sometimes you forget the evening dose.
  • You are not sure if you are using the correct inhaler technique.
  • You sometimes double-puff Ventolin if you don’t feel relief after the first dose.
  • You were never really shown properly how to use the inhalers, just given a quick demonstration at the pharmacy.

Exercise and Daily Activities:

  • You get breathless easily and try to avoid stairs.
  • You stopped walking for exercise because it makes you too short of breath.
  • You can still do basic household tasks, but you take longer than before.
  • You feel embarrassed when walking with your wife because you have to stop frequently to catch your breath.

Hospitalisations and Exacerbations:

  • You were hospitalised twice last year due to a bad flare-up.
  • You have had two courses of antibiotics and steroids in the past year for chest infections.
  • You have not been to hospital this year, but you feel this episode is getting close to that level.
  • You have never had pulmonary rehabilitation and don’t know what it involves.

Vaccinations and Preventative Health:

  • You can’t remember if you got your flu vaccine this year.
  • You have never had the pneumococcal vaccine.
  • No one has ever mentioned pulmonary rehabilitation to you.

Concerns and Emotional Cues:

  • You feel frustrated that your breathing is getting worse despite quitting smoking.
  • You are worried about how much worse it will get and if you will end up on oxygen.
  • You don’t want to be a burden on your wife.
  • You are open to trying new treatments, but you don’t like taking too many medications.

Questions for the Candidate:

(Ask these naturally throughout the conversation, especially when discussing diagnosis, prognosis, or treatment options.)

  1. “Am I going to need oxygen soon?”
    • You are worried about this because a friend with COPD ended up on oxygen.
  2. “Why is my breathing getting worse even though I quit smoking?”
    • You thought quitting smoking would fix your lungs, but you don’t feel any better.
  3. “What can I do to stop getting sick all the time?”
    • You have frequent flare-ups and are tired of always feeling unwell.
  4. “Should I be using my inhalers differently?”
    • You are not sure if you are using them correctly and wonder if you are wasting medication.
  5. “What exactly is pulmonary rehab?”
    • You never heard of it before and are not sure how it helps.

Role-Playing Guidance:

  • Appear mildly anxious and frustrated about your worsening symptoms.
  • Use occasional sighs or pauses while speaking, as if catching your breath.
  • Show relief if the candidate explains something clearly.
  • If the candidate shows empathy and reassurance, respond positively and express gratitude.
  • If the candidate pushes too much information at once, appear overwhelmed and ask them to explain in simpler terms.

THE COMPETENT CANDIDATE

The competent candidate should be able to:


Task 1: Take an appropriate history, considering the patient’s symptoms, smoking history, and previous COPD management.

The competent candidate should:

  • Use open-ended questions to explore symptom progression, including dyspnoea, cough, sputum production, and wheezing.
  • Elicit red flag symptoms such as orthopnoea, paroxysmal nocturnal dyspnoea, chest pain, or haemoptysis.
  • Clarify exacerbation frequency, previous hospitalisations, and response to treatment.
  • Assess medication adherence and potential inhaler technique issues.
  • Review smoking history and cessation attempts, including cravings and triggers.
  • Explore the impact of COPD on daily activities, sleep, and mental well-being.
  • Check vaccination history (influenza, pneumococcal).
  • Ask about past pulmonary rehabilitation participation and understanding of the program.

Task 2: Explain the likely diagnosis and disease progression, addressing the patient’s concerns about worsening symptoms.

The competent candidate should:

  • Provide a clear explanation of COPD progression, tailored to the patient’s health literacy.
  • Discuss why symptoms have worsened despite smoking cessation—emphasising irreversible airway damage but highlighting benefits of quitting (slower disease progression, reduced exacerbations).
  • Address fears about oxygen therapy, explaining that while some COPD patients require it, appropriate management can delay or prevent its necessity.
  • Describe common COPD complications, such as respiratory infections, pulmonary hypertension, and muscle deconditioning.
  • Use visual aids or metaphors (e.g., “Your airways are like clogged pipes, and medications help open them up”).
  • Encourage realistic expectations about treatment, explaining how inhaler optimisation, pulmonary rehab, and vaccines can improve symptoms.

Task 3: Develop a management plan, including pharmacological and non-pharmacological strategies, and address preventive measures.

The competent candidate should:

  • Review current medication use, adjusting if necessary (e.g., optimising LABA/LAMA therapy).
  • Assess inhaler technique, providing education and a demonstration if needed.
  • Prescribe a COPD action plan for recognising and managing exacerbations.
  • Recommend pulmonary rehabilitation for symptom improvement and better exercise tolerance.
  • Discuss smoking cessation strategies (NRT, varenicline, counselling).
  • Address vaccination gaps (influenza, pneumococcal).
  • Encourage graded exercise and physiotherapy for muscle deconditioning.
  • Provide safety netting advice, ensuring the patient knows when to seek urgent care.

Task 4: Provide education on inhaler use and lifestyle modifications, ensuring the patient understands their treatment and long-term management.

The competent candidate should:

  • Demonstrate correct inhaler technique using a stepwise approach.
  • Check for misuse of short-acting bronchodilators (over-reliance on Ventolin).
  • Discuss avoiding environmental triggers, including cold air, pollutants, and infections.
  • Encourage weight maintenance, balanced diet, and hydration.
  • Explain the role of breathing techniques (pursed-lip breathing).
  • Discuss psychosocial support, including anxiety management related to COPD.

SUMMARY OF A COMPETENT ANSWER

  • Uses structured history-taking to assess symptom progression, exacerbations, and lifestyle impact.
  • Provides a clear and empathetic explanation of COPD progression and prognosis.
  • Tailors a comprehensive management plan, including medication review, vaccinations, pulmonary rehab, and action plans.
  • Demonstrates strong patient education skills, including inhaler technique training and smoking cessation counselling.
  • Addresses patient concerns directly, reducing anxiety and improving engagement in self-care.

PITFALLS

  • Failure to assess inhaler technique, leading to ineffective medication use.
  • Overlooking smoking cessation support, despite the patient’s recent quit attempt.
  • Providing an overly negative prognosis, increasing patient anxiety instead of encouraging proactive management.
  • Not recommending pulmonary rehabilitation, missing an opportunity to improve exercise tolerance and symptom control.
  • Neglecting vaccination history, increasing infection risk.
  • Failing to address oxygen therapy concerns, leaving the patient fearful and misinformed.

REFERENCES


MARKING

Each competency area is assessed on the following scale from 0 to 3.

☐ Competency NOT demonstrated
☐ Competency NOT CLEARLY demonstrated
☐ Competency SATISFACTORILY demonstrated
☐ Competency FULLY demonstrated


1. Communication and Consultation Skills

☐ 1.1 Communication is appropriate to the person and the sociocultural context.
☐ 1.2 Engages the patient to gather information about their symptoms, ideas, concerns, expectations of healthcare and the full impact of their illness experience on their lives.
☐ 1.4 Communicates effectively in routine and difficult situations.

2. Clinical Information Gathering and Interpretation

☐ 2.1 Conducts a structured, hypothesis-driven history to assess risk factors and disease severity.
☐ 2.2 Identifies clinical features suggestive of exacerbation or complications.

3. Diagnosis, Decision-Making and Reasoning

☐ 3.1 Uses clinical reasoning to establish a working diagnosis of COPD.
☐ 3.2 Differentiates COPD from other causes of dyspnoea, including cardiac conditions.

4. Clinical Management and Therapeutic Reasoning

☐ 4.1 Develops an evidence-based management plan, incorporating pharmacological and non-pharmacological strategies.
☐ 4.2 Prescribes and titrates inhaler therapy appropriately.
☐ 4.3 Educates the patient on the correct use of inhalers.

5. Preventive and Population Health

☐ 5.1 Provides smoking cessation advice and resources.
☐ 5.2 Assesses vaccination status and recommends influenza and pneumococcal vaccines.

6. Professionalism

☐ 6.1 Demonstrates respect, empathy, and cultural sensitivity when discussing prognosis and lifestyle modifications.

7. General Practice Systems and Regulatory Requirements

☐ 7.1 Recognises and follows Medicare guidelines for chronic disease management, including GP Management Plans (GPMP) and Team Care Arrangements (TCA).

8. Procedural Skills

☐ 8.1 Demonstrates correct inhaler technique and peak flow measurement.

9. Managing Uncertainty

☐ 9.1 Recognises potential complications (e.g., respiratory failure) and determines when to escalate care.

10. Identifying and Managing the Patient with Significant Illness

☐ 10.1 Recognises signs of severe COPD exacerbation and initiates appropriate urgent management.


Competency at Fellowship Level

☐ CLEARLY BELOW STANDARD
☐ BELOW EXPECTED STANDARD
☐ BORDERLINE
☐ AT EXPECTED STANDARD
☐ ABOVE STANDARD