Case ID: CCE-2025-002
Case Name: Robert Mitchell
Age: 54
Gender: Male
Indigenous Status: Non-Indigenous
Year: 2025
ICPC-2 Codes: D84 (Gastro-oesophageal reflux disease), D87 (Dyspepsia/indigestion)
COMPETENCY OUTCOMES
Competency Domain | Competency Element |
---|---|
1. Communication and Consultation Skills | 1.1 Engages the patient to understand their symptoms and concerns. 1.2 Provides clear explanations about the diagnosis and management. 1.5 Negotiates a shared management plan. |
2. Clinical Information Gathering and Interpretation | 2.1 Takes a focused history to differentiate GORD from other upper GI conditions. 2.2 Recognises red flags requiring further investigation. |
3. Diagnosis, Decision-Making and Reasoning | 3.1 Formulates an appropriate differential diagnosis. 3.2 Justifies the working diagnosis of GORD based on clinical findings. |
4. Clinical Management and Therapeutic Reasoning | 4.1 Develops a stepwise management plan including lifestyle changes and pharmacological options. 4.3 Recognises when specialist referral is required. |
5. Preventive and Population Health | 5.1 Provides education on dietary and lifestyle modifications for symptom control. |
6. Professionalism | 6.1 Ensures patient-centred communication and shared decision-making. |
7. General Practice Systems and Regulatory Requirements | 7.1 Arranges appropriate investigations if required and ensures continuity of care. |
9. Managing Uncertainty | 9.2 Addresses potential atypical presentations and diagnostic uncertainty. |
10. Identifying and Managing the Patient with Significant Illness | 10.1 Identifies when urgent referral for upper GI malignancy workup is warranted. |
12. Rural Health Context (RH) | RH1.1 Adapts management to the limitations of a rural setting. RH1.3 Plans for ongoing follow-up and access to specialist services despite geographical barriers. |
CASE FEATURES
- Ensuring follow-up and access to investigations despite geographical barriers.
- New onset of reflux symptoms in a middle-aged man.
- Rural setting with limited access to endoscopy and specialist services.
- Need to differentiate GORD from other serious conditions such as peptic ulcer disease, cardiac causes, or malignancy.
- Importance of lifestyle modifications and initial empirical treatment with PPIs or H2 receptor antagonists.
INSTRUCTIONS
You have 15 minutes to complete the tasks for this case.
You should treat this consultation as if it is face-to-face.
You are not required to perform an examination.
A patient record summary is provided for your information.
Perform the following tasks:
- Take a focused history
- Outline the differential diagnosis and key investigations required.
- Develop a safe and patient-centred management plan.
- Consider the rural context
SCENARIO
Robert Mitchell is a 54-year-old cattle farmer who presents to your rural general practice clinic with a three-month history of burning chest discomfort after eating, often waking him at night. He has noticed occasional regurgitation of acid into his mouth and a chronic dry cough that is worse after meals. He has no dysphagia, weight loss, vomiting, or overt GI bleeding but is concerned because his uncle died of oesophageal cancer. He has a history of hypertension, which is controlled on perindopril 5mg daily.
PATIENT RECORD SUMMARY
Patient Details
Name: Robert Mitchell
Age: 54
Gender: Male
Gender Assigned at Birth: Male
Indigenous Status: Non-Indigenous
Allergies and Adverse Reactions
- No known drug allergies
Medications
- Perindopril 5mg daily
Past History
- Hypertension (well controlled)
Social History
- Works full-time as a cattle farmer
- Drinks 4–5 beers most nights
- Smokes 10 cigarettes per day, for 30 years
Family History
- Uncle died of oesophageal cancer at age 65
Vaccination and Preventive Activities
- Routine vaccinations up to date
ROLE PLAYER INSTRUCTIONS
Just like a consultation with a doctor, the candidate will ask you a series of questions.
The OPENING LINE is always to be said exactly as written. This is the only part of the script
which will be the same for all candidates. Where the candidate goes after the opening line is
up to them.
The remainder of the information is to be given based on the questions asked by the
candidate.
The information in the following script are core pieces of information. The core pieces of
information will not necessarily follow the order in the script but should be given when cued
by the candidate’s question.
GENERAL INFORMATION can be given relatively freely. After the opening line, most
candidates will ask an open question like “Can you tell me more about that?” You can provide
the GENERAL INFORMATION in response to that sort of question.
SPECIFIC INFORMATION should only be given when the candidate asks a relevant question.
Candidates don’t need to ask for all the information in the SPECIFIC INFORMATION section,
but all the relevant information is given there should they want to.
Each line or dot point in the SPECIFIC INFORMATION section is an appropriate chunk of
information which can be provided to the candidate when asked a relevant question.
Do not give extra information than asked.
Do not provide details which are not given in the information chunks (i.e.: do not elaborate
or ad-lib).
If the candidate asks a question that is not given in the script, the best way to respond is with
a generic response indicating there is no problem. For example:
Candidate: “How many hours do you sleep?”
Response: “I’m sleeping fine.” / “I don’t have any concerns about my sleep.”
The case may have specific QUESTIONS to ask the candidate. You can start asking the
QUESTIONS if the candidate asks about your ideas or concerns or questions.
Ask the other questions in a conversational way. You do not need to ask all the questions. The
aim should be to ask most of the questions but without interrupting the candidate.
The Patient Record Summary is also included. This is not part of the script but is included for
your general information.
If you need help in understanding any of the medical information in the script, ask the College
examiner who will be with you, and they can help to explain the terms or the conditions.
Opening Line
“Doctor, I keep getting this burning feeling in my chest after I eat, and I’m not sure if I should be worried.”
General Information
(Provide this information freely if the candidate asks open-ended questions such as “Tell me more about your symptoms.”)
- You’ve had burning discomfort behind the breastbone for the past three months.
- It happens several times a week, especially after meals and at night when lying down.
- The pain is not sharp or crushing but more of a burning or tight feeling.
- It’s worse after eating large meals, coffee, or drinking beer.
Specific Information
(Only provide if the candidate asks directly.)
Background Information
- You sometimes get a sour taste in your mouth or a feeling of food coming back up.
- You take antacids, which help a little but don’t fully stop the symptoms.
- You’ve started to prop yourself up with pillows at night, which sometimes helps.
Red Flags and Concerns
- You haven’t lost weight unintentionally.
- You haven’t vomited blood or had black stools.
- You don’t have trouble swallowing but sometimes feel food moves slowly down your throat.
- You haven’t had severe chest pain or shortness of breath.
- Your uncle had oesophageal cancer, which worries you.
- You’re not sure if this is serious or if it could turn into something worse.
Impact on Daily Life
- You used to drink coffee in the morning but have started avoiding it because it seems to make things worse.
- You sometimes wake up at night feeling like acid is coming up.
- You’re worried because it keeps happening despite taking antacids.
- You don’t want this to affect your work on the farm—you need to be active.
- You have a lot of work stress, and sometimes skip meals when busy.
Social and Rural Considerations
- You live 90km from the nearest hospital with specialist services.
- You don’t want to travel for unnecessary tests unless absolutely needed.
- You don’t like the idea of taking tablets long-term and prefer natural solutions.
- You don’t see doctors often and prefer to manage things yourself when possible.
- You’ve been smoking 10 cigarettes a day for 30 years and drink 4–5 beers most nights, but you haven’t really thought about quitting.
- There’s nowhere local to get an endoscopy, so you’d have to travel if needed.
Emotional Cues and Body Language
- You appear mildly concerned but not panicked.
- You relax if reassured that this isn’t something life-threatening.
- You get defensive if pushed too hard about changing your lifestyle.
- You show hesitation when discussing smoking and drinking, as you don’t want to be judged.
- You’re interested in practical solutions and appreciate clear advice.
Questions for the Candidate
(Ask these naturally in response to the candidate’s explanations.)
- “Is this something serious?”
- “Do I need a camera test for this?”
- “What can I do to fix it without taking tablets forever?”
- “Does my uncle’s cancer mean I’m at risk?”
- “Will this get worse over time?”
- “Are there any foods I should avoid?”
- “Would losing weight help?”
- “Is stress making this worse?”
Final Notes for the Role-Player
- You want practical advice, not just medications.
- You don’t want to make big lifestyle changes unless you feel they’re really necessary.
- If the candidate provides good explanations, you become more open to changes.
- You’re willing to follow up, but only if the doctor makes a good case for why it’s important.
- You appreciate a direct but non-judgmental approach—you don’t want to feel lectured.
THE COMPETENT CANDIDATE
The competent candidate should be able to:
Task 1: Take a focused history to assess the nature and severity of the patient’s symptoms and identify red flags.
The competent candidate should:
- Elicit a detailed history of symptoms, including onset, duration, frequency, and triggers of reflux symptoms.
- Differentiate GORD from other conditions, such as peptic ulcer disease, cardiac pathology, and functional dyspepsia.
- Ask about red flags requiring urgent referral:
- Unintentional weight loss
- Dysphagia or odynophagia
- Persistent vomiting or haematemesis
- Evidence of gastrointestinal bleeding (melaena)
- Family history of gastric or oesophageal cancer
- Explore lifestyle and dietary habits, including alcohol intake, smoking, diet, and meal timing.
- Assess for risk factors in a rural setting, including limited access to investigations and specialist services.
Task 2: Formulate a differential diagnosis and explain your reasoning to the patient.
The competent candidate should:
- Explain the most likely diagnosis: Gastro-oesophageal reflux disease (GORD), given the postprandial burning sensation, regurgitation, and symptom triggers.
- Provide a differential diagnosis, considering:
- Peptic ulcer disease (pain relieved by food or antacids, nocturnal symptoms)
- Functional dyspepsia (epigastric discomfort without acid regurgitation)
- Cardiac causes (rule out angina with careful history-taking)
- Eosinophilic oesophagitis (history of food impaction, allergies)
- Malignancy (weight loss, progressive dysphagia, family history)
- Reassure the patient while explaining the importance of red flag symptoms.
Task 3: Develop an appropriate initial management plan, including lifestyle advice, pharmacological treatment, and follow-up.
The competent candidate should:
- Recommend first-line lifestyle modifications, such as:
- Avoiding trigger foods (spicy foods, alcohol, coffee)
- Eating smaller meals and avoiding late-night eating
- Sleeping with head elevation
- Encouraging smoking cessation and alcohol reduction
- Initiate empirical treatment:
- A trial of proton pump inhibitors (PPIs) for 4–8 weeks (e.g., omeprazole 20mg daily)
- Consider H2-receptor antagonists if PPIs are not tolerated
- Use antacids for symptomatic relief
- Arrange follow-up in 4–6 weeks to assess response and consider further investigation if symptoms persist.
Task 4: Consider the rural context in planning investigations and specialist referral if needed.
The competent candidate should:
- Determine if endoscopy is needed, based on:
- Persistent symptoms despite 8 weeks of PPI therapy
- Presence of red flag symptoms
- Long-standing reflux (>10 years) with risk of Barrett’s oesophagus
- Address access issues in a rural setting:
- If endoscopy is required, consider referral to the nearest facility (90km away).
- Use telehealth for specialist consultation where appropriate.
- Ensure continuity of care, particularly if referral or travel is required.
SUMMARY OF A COMPETENT ANSWER
- Thorough history covering symptoms, red flags, lifestyle factors, and rural healthcare barriers.
- Appropriate differential diagnosis, ruling out peptic ulcer, cardiac causes, and malignancy.
- Clear explanation of diagnosis and management, ensuring patient understanding and engagement.
- Evidence-based treatment plan, including lifestyle advice, pharmacological therapy, and follow-up.
- Consideration of rural limitations, including access to investigations and referrals.
PITFALLS
- Failing to recognise red flag symptoms requiring urgent investigation.
- Overlooking lifestyle factors that could be contributing to symptoms.
- Ignoring rural health barriers, such as access to endoscopy and specialist care.
- Not providing a stepwise management approach, including lifestyle and pharmacological interventions.
- Dismissing the patient’s concerns about malignancy due to family history.
REFERENCES
MARKING
Each competency area is on the following scale from 0 to 3.
☐ Competency NOT demonstrated
☐ Competency NOT CLEARLY demonstrated
☐ Competency SATISFACTORILY demonstrated
☐ Competency FULLY demonstrated
1. Communication and Consultation Skills
1.1 Communication is appropriate to the person and the sociocultural context.
1.2 Engages the patient to gather information about their symptoms, ideas, concerns, and expectations.
1.5 Negotiates a shared management plan.
2. Clinical Information Gathering and Interpretation
2.1 Takes a focused history to differentiate GORD from other upper GI conditions.
2.2 Recognises red flags requiring further investigation.
3. Diagnosis, Decision-Making and Reasoning
3.1 Formulates an appropriate differential diagnosis.
3.2 Justifies the working diagnosis of GORD based on clinical findings.
4. Clinical Management and Therapeutic Reasoning
4.1 Develops a stepwise management plan including lifestyle changes and pharmacological options.
4.3 Recognises when specialist referral is required.
5. Preventive and Population Health
5.1 Provides education on dietary and lifestyle modifications for symptom control.
6. Professionalism
6.1 Ensures patient-centred communication and shared decision-making.
7. General Practice Systems and Regulatory Requirements
7.1 Arranges appropriate investigations if required and ensures continuity of care.
9. Managing Uncertainty
9.2 Addresses potential atypical presentations and diagnostic uncertainty.
10. Identifying and Managing the Patient with Significant Illness
10.1 Identifies when urgent referral for upper GI malignancy workup is warranted.
12. Rural Health Context (RH)
RH1.1 Adapts management to the limitations of a rural setting.
RH1.3 Plans for ongoing follow-up and access to specialist services despite geographical barriers.
Competency at Fellowship Level
☐ CLEARLY BELOW STANDARD
☐ BELOW EXPECTED STANDARD
☐ BORDERLINE
☐ AT EXPECTED STANDARD
☐ ABOVE STANDARD