CCE-CE-132

CASE INFORMATION

Case ID: DIV-006
Case Name: Peter Williams
Age: 62 years
Gender: Male
Indigenous Status: Non-Indigenous
Year: 2025
ICPC-2 Codes: D92 – Diverticular Disease​

COMPETENCY OUTCOMES

Competency DomainCompetency Element
1. Communication and Consultation Skills1.1 Engages the patient to understand concerns, ideas, and expectations
1.2 Provides clear explanations tailored to the patient’s level of health literacy
1.4 Uses effective consultation techniques, including active listening and empathy
2. Clinical Information Gathering and Interpretation2.1 Takes a focused history to explore symptom onset, severity, and risk factors
2.2 Selects appropriate investigations based on clinical presentation
3. Diagnosis, Decision-Making and Reasoning3.1 Develops a differential diagnosis for lower abdominal pain and altered bowel habits
3.2 Identifies potential red flags indicating serious underlying conditions
4. Clinical Management and Therapeutic Reasoning4.1 Develops a safe and effective management plan
4.2 Provides advice on pharmacological and non-pharmacological management
5. Preventive and Population Health5.1 Discusses lifestyle modifications to prevent complications and improve gut health
6. Professionalism6.1 Maintains patient confidentiality and demonstrates ethical practice
7. General Practice Systems and Regulatory Requirements7.1 Documents accurately and ensures appropriate follow-up
9. Managing Uncertainty9.1 Provides reassurance and safety-netting when the diagnosis is unclear
10. Identifying and Managing the Patient with Significant Illness10.1 Recognises complications such as diverticulitis, perforation, or bleeding, requiring urgent intervention

CASE FEATURES

  • Older male with left lower quadrant (LLQ) abdominal pain, bloating, and intermittent constipation.
  • Differentiating between asymptomatic diverticulosis, diverticulitis, and other causes of abdominal pain.
  • Assessing dietary and lifestyle factors, including low-fibre diet and history of constipation.
  • Management considerations: dietary modifications, antibiotics for diverticulitis, and when to refer for colonoscopy or imaging.
  • Ensuring appropriate follow-up, safety-netting, and discussing red flags for complications.

INSTRUCTIONS

You have 15 minutes to complete the tasks for this case.

You should treat this consultation as if it is face-to-face.

You are not required to perform an examination.

A patient record summary is provided for your information.

Perform the following tasks:

  1. Take an appropriate history.
  2. Outline the differential diagnosis and key investigations required.
  3. Address the patient’s concerns.
  4. Develop a safe and patient-centred management plan.

SCENARIO

Peter Williams, a 62-year-old retired builder, presents with left lower quadrant (LLQ) abdominal pain and bloating over the past six months. His bowel habits have been inconsistent, alternating between constipation and loose stools. He reports occasional mild cramping and discomfort, which improves after passing gas or a bowel motion.


PATIENT RECORD SUMMARY

Patient Details

Name: Peter Williams
Age: 62
Gender: Male
Gender Assigned at Birth: Male
Indigenous Status: Non-Indigenous

Allergies and Adverse Reactions

  • No known drug allergies

Medications

  • Nil regular medications
  • Occasionally takes paracetamol for back pain

Past History

  • Hypertension (diet-controlled)
  • No previous bowel conditions

Social History

  • Retired builder, previously active but now sedentary
  • Drinks 2-3 standard drinks per night
  • Smokes 5 cigarettes per day

Family History

  • Father had bowel cancer at age 70
  • No family history of inflammatory bowel disease

Smoking

  • Current smoker (5 cigarettes/day)

Alcohol

  • Drinks regularly (2-3 drinks/night)

Vaccination and Preventative Activities

  • Faecal occult blood test (FOBT) not up to date

ROLE PLAYER INSTRUCTIONS

Just like a consultation with a doctor, the candidate will ask you a series of questions.
The OPENING LINE is always to be said exactly as written. This is the only part of the script
which will be the same for all candidates. Where the candidate goes after the opening line is
up to them.

The remainder of the information is to be given based on the questions asked by the
candidate.

The information in the following script are core pieces of information. The core pieces of
information will not necessarily follow the order in the script but should be given when cued
by the candidate’s question.

GENERAL INFORMATION can be given relatively freely. After the opening line, most
candidates will ask an open question like “Can you tell me more about that?” You can provide
the GENERAL INFORMATION in response to that sort of question.

SPECIFIC INFORMATION should only be given when the candidate asks a relevant question.
Candidates don’t need to ask for all the information in the SPECIFIC INFORMATION section,
but all the relevant information is given there should they want to.

Each line or dot point in the SPECIFIC INFORMATION section is an appropriate chunk of
information which can be provided to the candidate when asked a relevant question.

Do not give extra information than asked.

Do not provide details which are not given in the information chunks (i.e.: do not elaborate
or ad-lib).

If the candidate asks a question that is not given in the script, the best way to respond is with
a generic response indicating there is no problem. For example:

Candidate: “How many hours do you sleep?”
Response: “I’m sleeping fine.” / “I don’t have any concerns about my sleep.”

The case may have specific QUESTIONS to ask the candidate. You can start asking the
QUESTIONS if the candidate asks about your ideas or concerns or questions.

Ask the other questions in a conversational way. You do not need to ask all the questions. The
aim should be to ask most of the questions but without interrupting the candidate.

The Patient Record Summary is also included. This is not part of the script but is included for
your general information.

If you need help in understanding any of the medical information in the script, ask the College
examiner who will be with you, and they can help to explain the terms or the conditions.


ROLE-PLAYER SCRIPT

Opening Line

“Doctor, I’ve had this stomach pain for a while now, and my bowels have been all over the place. I’m worried—could this be bowel cancer?”


General Information

  • You are Peter Williams, a 62-year-old retired builder.
  • You have had intermittent lower abdominal pain and bloating for about six months.
  • The pain is mostly in the left lower abdomen (LLQ), crampy in nature, and relieved after passing gas or a bowel motion.

Specific Information

(Reveal only when asked directly)

  • You describe your bowel habits as inconsistent, alternating between constipation and loose stools.
  • You sometimes feel urgent bowel movements, but you haven’t noticed blood in your stool.
  • You have not lost weight unintentionally, nor have you had fevers, vomiting, or night sweats.

Pain Characteristics

  • The pain comes and goes but has been occurring more frequently.
  • It is usually mild to moderate, but sometimes more uncomfortable after eating heavy meals.
  • You feel bloated often, especially after eating processed foods or red meat.
  • You haven’t noticed the pain radiating to your back.

Bowel Symptoms

  • You pass hard stools some days, then have loose stools on others.
  • Some days, you feel like you haven’t completely emptied your bowels.
  • You haven’t noticed mucus or obvious blood in your stool, but you haven’t looked closely.
  • You haven’t done a bowel cancer screening test (FOBT) recently.

Diet and Lifestyle Factors

  • Your diet is low in fibre, mostly white bread, meat, and takeaway food.
  • You rarely eat fruits, vegetables, or whole grains.
  • You don’t drink much water, mostly tea and soft drinks.
  • You drink 2-3 standard drinks per night and smoke 5 cigarettes per day.
  • You used to be active in your job, but since retiring, you have become more sedentary.

Medical and Family History

  • You have never had a colonoscopy.
  • Your father had bowel cancer at age 70, so you are worried about your own risk.
  • No family history of inflammatory bowel disease (IBD).
  • You have hypertension, but it’s diet-controlled and you take no regular medications.

Concerns and Expectations

  • You are worried that this could be bowel cancer because of your father’s history.
  • You are frustrated by the ongoing bloating and pain and want to know how to prevent flare-ups.
  • You want to know if you need a colonoscopy or other tests.
  • You are open to making lifestyle changes if they will help, but you need clear advice on what to do.
  • You prefer to avoid unnecessary medications, but you will take them if needed.

Red Flag Symptoms (Reveal only when asked directly)

  • No unexplained weight loss.
  • No persistent blood in stool, but you haven’t checked closely.
  • No severe, persistent pain or fever.
  • No night sweats.
  • No history of black or tarry stools.

Emotional Cues & Body Language

  • You appear mildly anxious about bowel cancer, but not panicked.
  • If the doctor downplays your concerns, you may press further:
    • “But my father had bowel cancer—how do I know this isn’t the same?”
  • If the doctor doesn’t mention dietary changes, you will ask:
    • “Does my diet have anything to do with this?”
  • If the doctor recommends a colonoscopy, you may ask:
    • “Is that really necessary? What happens if I don’t get one?”
  • If the doctor explains things well, you become more reassured and open to making changes.

Questions for the Candidate

(Ask these naturally throughout the consultation.)

  1. “Could this be bowel cancer?”
  2. “Do I need a colonoscopy?”
  3. “How can I stop getting these stomach pains?”
  4. “Does my diet have anything to do with this?”
  5. “Are there any medications that can help?”
  6. “If I don’t change anything, could this get worse?”
  7. “Would drinking more water actually help?”
  8. “What foods should I be eating more of?”

Key Behaviours & Approach

  • You expect clear, evidence-based advice and practical steps.
  • If the doctor doesn’t mention colon cancer screening, you will ask about it.
  • If the doctor only focuses on medication and ignores lifestyle changes, you will ask about diet.
  • If the doctor sets realistic, achievable goals, you will feel motivated to make changes.

Additional Context for the Role-Player

  • You are open to lifestyle changes but need practical advice rather than vague suggestions.
  • You are not against medical tests but prefer to avoid unnecessary procedures.
  • You will follow medical advice if it is well-explained and logical.
  • If the doctor explains diverticular disease clearly, you will feel relieved and more in control.

THE COMPETENT CANDIDATE

The competent candidate should be able to:


Task 1: Take an appropriate history from the patient, considering possible causes of abdominal pain and risk factors for diverticular disease.

The competent candidate should:

  • Use open-ended questions to allow the patient to describe the onset, location, and nature of the pain.
  • Establish the pattern of symptoms, including bloating, constipation, diarrhoea, urgency, and relief with bowel movements.
  • Ask about dietary habits, fibre intake, hydration, and physical activity.
  • Assess risk factors, including low-fibre diet, smoking, alcohol intake, and sedentary lifestyle.
  • Inquire about family history of colorectal cancer or inflammatory bowel disease.
  • Address red flag symptoms: weight loss, rectal bleeding, fever, persistent or worsening pain.
  • Identify previous investigations (e.g., colonoscopy, FOBT).
  • Address the patient’s concerns, including fear of bowel cancer.

Task 2: Formulate a differential diagnosis and explain it to the patient.

The competent candidate should:

  • Explain that diverticular disease is the most likely cause, given the intermittent left lower quadrant (LLQ) pain, bloating, and bowel habit changes.
  • Discuss other possible causes:
    • Irritable bowel syndrome (IBS) – similar symptoms but often linked to stress and relieved by defecation.
    • Colorectal cancer – requires exclusion, given family history.
    • Inflammatory bowel disease (IBD) – less likely but considered if symptoms worsen.
    • Infectious colitis – usually presents with fever and diarrhoea.
  • Reassure the patient that while cancer is a concern, there are no red flags indicating malignancy, but further investigation is warranted.

Task 3: Address the patient’s concerns, including long-term management and potential complications.

The competent candidate should:

  • Acknowledge the patient’s fear of bowel cancer and explain the importance of screening (FOBT/colonoscopy).
  • Explain that most cases of diverticular disease are managed conservatively and that complications like diverticulitis or perforation are uncommon.
  • Discuss lifestyle modifications:
    • Increasing dietary fibre (whole grains, fruits, vegetables) and hydration.
    • Quitting smoking and reducing alcohol intake to lower inflammation.
    • Encouraging regular exercise to improve bowel motility.
  • Address when to seek urgent medical attention (severe pain, fever, rectal bleeding).

Task 4: Develop an initial management plan, including treatment, lifestyle modifications, and follow-up.

The competent candidate should:

  • Reassure that diverticular disease can be well-managed with diet and lifestyle changes.
  • Recommend high-fibre intake (gradual increase to avoid bloating) and adequate hydration.
  • Encourage regular physical activity to improve gut motility.
  • Offer symptomatic relief for constipation (bulk-forming laxatives) or bloating (simethicone).
  • Discuss colorectal cancer screening (colonoscopy given age and family history).
  • Arrange a follow-up in 4-6 weeks to review symptom response and test results.
  • Provide safety-netting, advising the patient to seek medical attention for persistent or worsening pain, fever, rectal bleeding, or severe constipation.

SUMMARY OF A COMPETENT ANSWER

  • Takes a structured history, covering symptoms, dietary habits, and risk factors.
  • Provides a clear differential diagnosis, prioritising diverticular disease but excluding serious conditions like colorectal cancer.
  • Addresses patient concerns empathetically, explaining long-term management and complications.
  • Offers an evidence-based management plan, including diet, lifestyle modifications, and follow-up investigations.
  • Ensures appropriate safety-netting for worsening symptoms or complications.

PITFALLS

  • Failing to assess red flag symptoms, such as rectal bleeding, weight loss, or persistent pain.
  • Overlooking colorectal cancer screening, given the patient’s age and family history.
  • Focusing only on medications without discussing lifestyle modifications.
  • Not addressing the patient’s cancer concerns, leading to anxiety and non-compliance.
  • Providing vague dietary advice, rather than specific, actionable recommendations.
  • Failing to arrange follow-up, missing the opportunity for monitoring and reassessment.

REFERENCES


MARKING

Each competency area is assessed on the following scale from 0 to 3.

☐ Competency NOT demonstrated
☐ Competency NOT CLEARLY demonstrated
☐ Competency SATISFACTORILY demonstrated
☐ Competency FULLY demonstrated

1. Communication and Consultation Skills

1.1 Communication is appropriate to the patient’s concerns and sociocultural context.
1.2 Engages the patient to gather information about symptoms, concerns, and expectations.
1.4 Communicates effectively in routine and difficult situations.

2. Clinical Information Gathering and Interpretation

2.1 Elicits a comprehensive history, including dietary factors and bowel habits.
2.2 Orders appropriate investigations for colorectal cancer screening and diverticular disease assessment.

3. Diagnosis, Decision-Making and Reasoning

3.1 Develops a structured differential diagnosis for lower abdominal pain.
3.2 Identifies red flags requiring urgent referral or further investigation.

4. Clinical Management and Therapeutic Reasoning

4.1 Formulates an evidence-based treatment plan, including dietary and pharmacological interventions.
4.2 Provides pharmacological and non-pharmacological treatment options, ensuring a patient-centred approach.

5. Preventive and Population Health

5.1 Discusses dietary and lifestyle modifications to prevent disease progression and improve bowel health.

6. Professionalism

6.1 Maintains confidentiality and ethical decision-making.

7. General Practice Systems and Regulatory Requirements

7.1 Ensures accurate documentation and appropriate follow-up.

9. Managing Uncertainty

9.1 Provides reassurance and safety-netting, ensuring the patient understands when to seek urgent care.

10. Identifying and Managing the Patient with Significant Illness

10.1 Recognises complications such as diverticulitis, perforation, or bleeding requiring escalation of care.


Competency at Fellowship Level

☐ CLEARLY BELOW STANDARD
☐ BELOW EXPECTED STANDARD
☐ BORDERLINE
☐ AT EXPECTED STANDARD
☐ ABOVE STANDARD